** Thread starter **
Car: 2013 MK9 Civic 1.6 EX iDTEC
Join Date: 12th June 2013
Location: London UK
Thanked 0 Times in 0 Posts
It seems the devil is in the detail....
While the current line "official" line from Honda via their dealer is that if it's not on the list it's my problem, in reality, there is more that can/should be done.
Stating the car is bluetooth compatible and can be used with a phone for music and phone calls is just a pointless marketing statment unless it can be applied universally.
So after escalating this to an exec in Honda UK, we are working on doing a bit more testing of what the issue is.
This may involve temporarily swapping out the transmitter unit fitted to the car. The dealer was not prepared to buy one themselves as Honda don't lend parts for testing purposes but we are working on it. The ball is in Honda's court at the moment.
For my part, I have tested one of the phones in question (not on the list) with a different bluetooth receiver and had no problem at all but still had a problem with the car.
I have also cleared the memory and tested one that was on the list and it was fine.