Am I being taken for a mug??? - Civinfo
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post #1 of 33 (permalink) Old 8th August 2019, 14:57 Thread Starter
 
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Am I being taken for a mug???

Afternoon,

Real quick post. My Civic (1.5 Sport / 67 plate) is in for a 2nd full service today (25k miles). About an hour after dropping the car off, the dealer calls and recommends I get the air con serviced (re-gas / disinfectant etc). He says this will be £85 and I initially reject the work.

He then goes on about how it should be done every couple of years. He then says he can do a special offer (if done today) and do it for £25 on top of the servicing cost. I accept but it got me thinking.

Am I being taken for a mug - is the dealership looking for anything they can do / sell (the tyres and brakes were good) or do the new 10G Civics really need the air con service? This is a Honda dealership by the way. I've had new Civics on PCP since the 8G came out and never had this before.

My gut feeling is that I've been taken for a mug.
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post #2 of 33 (permalink) Old 8th August 2019, 16:50
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Yes you are. He's up selling for commission. Was there anything wrong with your AC? Not blowing cold?
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post #3 of 33 (permalink) Old 8th August 2019, 16:55 Thread Starter
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Nothing that I was aware of. I must admit that I don't use it that often - prefer an open window. The a/c whistle was fixed a few months ago under warranty.

Oh well, just glad I didn't pay the full price (£85) he was asking!

You live and learn.
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post #4 of 33 (permalink) Old 8th August 2019, 17:10
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too be honest
1. if you had work done on it under warranty any work should have been free as its recently been worked on
2. if they have done the clean out thingy with a bomb to clean all vents then I suppose £25 aint bad as long as they used 1 that works
air con can get smelly at times especially for the ones who don't really use it
I only tend to use it to either clear windows or cool car down on hot day then switch off I find it dries my throat up too much if used too much
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post #5 of 33 (permalink) Old 8th August 2019, 22:49
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If there was nothing wrong with your AC when you put it in to the garage then hes selling you something you don't need and that he wont do anyway. £85 to £25 should be the dead giveaway.
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post #6 of 33 (permalink) Old 9th August 2019, 12:35
 
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You said the a/c whistle was fixed a few months ago under warranty. When doing that job, they must empty the system and refill it. You system is checked and refilled recently!
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post #7 of 33 (permalink) Old 9th August 2019, 13:04
 
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Not sure your a mug, I believe the A/C system should be re-gassed about every 3 years as it contains some sort of lubricant to keep the thing working. The last time I had it done at a main dealer it was about £45, but I think the newer cars use a more expensive gas, so may well be a lot more now.
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post #8 of 33 (permalink) Old 9th August 2019, 14:14
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Quote:
Originally Posted by stoat View Post
I believe the A/C system should be re-gassed about every 3 years as it contains some sort of lubricant to keep the thing working.
See Post #3 and #6
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post #9 of 33 (permalink) Old 9th August 2019, 14:42
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a/c should be checked every 2yrs at least you know now you have another 2yrs hassle free a/c , like you said only £25 instead of £85 not too bad at all ...
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post #10 of 33 (permalink) Old 9th August 2019, 18:54
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Quote:
Originally Posted by LaRy View Post
You said the a/c whistle was fixed a few months ago under warranty. When doing that job, they must empty the system and refill it. You system is checked and refilled recently!
This is correct,when I got whistle fixed my system was emptied and refilled after new pipe fitted.
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post #11 of 33 (permalink) Old 9th August 2019, 19:59
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Then if you paid him to 'service' the A/C then you were taken for a mug. Sorry.
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post #12 of 33 (permalink) Old 10th August 2019, 05:35
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£25 is a good price for aircon to be refilled. I do it every 2 years anyway as per recommendation, so I think its a good deal.
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post #13 of 33 (permalink) Old 10th August 2019, 05:43
 
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The rapid and large price drop should be the thing that sets off the warning bells.

Putting cynical hat on, If it were important, it would either be part of the service cost or the price would not go down that quickly
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post #14 of 33 (permalink) Old 10th August 2019, 08:36
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Quote:
Originally Posted by Mugen_fd2 View Post
£25 is a good price for aircon to be refilled. I do it every 2 years anyway as per recommendation, so I think its a good deal.
You seem to have missed the point of my previous posts.

sro80 has recently had his A/C emptied and refilled under guarantee to fix the A/C whistle problem, so it seems pretty pointless to do it again so soon after.

So although I fully agree that £25 would be a really good deal under normal circumstances, especially given the price of the 'new' type of refrigerant, but in reply to sro80's first post, I think that he has been 'taken for a mug' in this instance.

Where does the 'drain and refill every 2 years' recommendation come from?
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Originally Posted by Kidda View Post
If it were important, it would either be part of the service cost or the price would not go down that quickly
That's my take on the subject as well.
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post #15 of 33 (permalink) Old 10th August 2019, 09:17
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Agree. In this case it make no sense if itís been done recently.
2-3 years most manufacturers recommend to service it, as there is moisture accumulating in the system and to lublicate the system as well. You can google it.
I do every 2 years.
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post #16 of 33 (permalink) Old 10th August 2019, 12:59
 
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To keep the moister and smell away by cleaning the system is one thing, but to empty and refill gas is definitely not needed. In Sweden, the branch organisation for companies working with AC's for cars recommend a check maybe every 5th year to keep the system reliable, based on the fact that normal loss of gas is 5 - 10 % / year. Just be aware, that it is important to refill as soon as you notice reduction in capacity. You can also hear a chirping sound when gas is missing.
But I can also read that some car brands try to sell this to you every second year, or even every year. This is fast simple earned money!
I've been working a little with systems like this, and I set the AC at maximum cold level. During this test, I check under the hood how cold the "whistler pipe" will become. In older systems, even frost could be shown, but not at my Honda. My Honda is getting cold, but no frost, and the thin pipe should become slightly warm. If not, you have a problem. Get used to do this test, while the system is working, in order to know when it is losing capacity.


PS. My old Volvo was running for 12 years without change or refill of gas, still working when I sold it.
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post #17 of 33 (permalink) Old 10th August 2019, 13:39
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That sounds more sensible to me.
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post #18 of 33 (permalink) Old 10th August 2019, 13:56
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our 8gen civic's 10 years old with 100k+ miles on the clock. auto climate is left on during our 5 year ownership.

Never stopped working except a couple of years ago when the relay packed up and then last month when it needed a new condenser plus of course re-gas.

So far, seems to be pretty much the case: use it/set it and forget it. When it packs up/stops blowing cold again I'll worry about it/ check it !
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post #19 of 33 (permalink) Old 11th August 2019, 07:37
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Quote:
Originally Posted by Mugen_fd2 View Post
Agree. In this case it make no sense if itís been done recently.
2-3 years most manufacturers recommend to service it, as there is moisture accumulating in the system and to lublicate the system as well. You can google it.
I do every 2 years.
Moisture cannot enter a pressurised system and the PAG oil is not consumed whilst acting as a lubricant.

Google will find you every answer under the sun, so not a great reply when asked for a source!
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post #20 of 33 (permalink) Old 11th August 2019, 08:02
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Originally Posted by Jon_G View Post
Google will find you every answer under the sun, so not a great reply when asked for a source!
I tried that, and most hits were from those who recharge A/C so they have a vested interest in suggesting doing it every 2/3 years, or from forums like this further extending the urban myth that's based on mumbo jumbo .
I found nothing from a manufacturer or other 'authority'.

Just turn climate control to auto, set the temperature, let it look after itself and enjoy the ride.

A replacement pollen filter now and again is probably advised, as is an A/C bomb to get rid of any smells from the air circulation system. But those are not, and cannot be, affected by a gas recharge.
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