Car: 2.2 EX Vivid Blue
Join Date: 12th April 2008
Location: North West
Thanked 4 Times in 4 Posts
Rejecting my Civic
Having bought what I thought was the Civic for me after loooking at 5 others, I purchased my 10 month old Civic Sport 2.2 i-CDTI from a car supermarket.
However, after finding there was a knocking noise from the front of the car, I booked it into the local Honda dealer under warranty.
They suggested the bump stops were loose (yellow ones) that needed replacing so I took it in today for fixing. Imagine my surprise when they told me the oil filler cap wasn't original, the top engine stabilising mount bolt was sheared (having been fit with a non standard bolt & to fix was £350) & the engine serial number was not the original fit!!
My invoice states the original engine serial number, so what I have got fitted? The current engine serial number is 1.77 million lower than the original one & Honda can't trace where it came from (another car or off the shelf?).
I've contacted the car supermarket straight away & am waiting to be contacted by their service manager. I feel I should I reject the car & demand a full refund as it's only 12 days since I paid for it. It was not described correctly on the paperwork I received.
Any other advice?
Last edited by northender; 28th August 2008 at 23:00.
Reason: Bad punctuation ...a bit stressed at the moment!