Incar SatNav Nightmare, android 4.0.4 - Civinfo
  • 1 Post By Steve_m
LinkBack Thread Tools
post #1 of 2 (permalink) Old 30th January 2019, 13:25 Thread Starter
bruno116's Avatar
Car: 2016 1.6 Dtec SE+ White
Join Date: 30th January 2019
Location: Sheffield, UK GB
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader: (0)
Incar SatNav Nightmare, android 4.0.4

Hi All,
This is my first post so please be gentle with me.
So yesterday i purchased a 2016 plate Honda Civic Dtec SE+ With Satnav and Honda Connect
I believe the android system is 4.0.4 / pre android auto version

The problem is the white screen of death issue i have read about where someone tries to updates the maps and fails to install.
This was like it when i purchased the car.

I spoke with the motor dealer who i purchased the car from and they said i should be able to take it in to Honda and have it reset? Reading online im not so sure

So i am booked in for next Monday, but thought if i can sort i before then ...well all is good

From what i have read online, off you get this issue you can solve it yourself by doing the following:-

How to recover from a Honda Connect locked 'white screen'
From 'bricked state' with white screen of death:

1. Re-download from Garmin Express on your PC to the USB
2. Take USB back to the car, place ignition in stage 2 or turn engine on (latter not actually required)
3. From white screen of death opening page - along the bottom, 2/3 along from left to right, press the screen
4. Then you get into the Settings page. Towards the bottom (you may have to pinch and pull down), you should see make out 'Update' in tiny black lettering
5. Press Update and follow the instructions.
6. You will get a black screen saying GIR at the end of the process (15 mins.). Press ok.
7. Satnav icons will be restored but maps will not be present
8. Repeat the process again by going to Update and following the instructions. You will get the black screen saying GIR again after 15 mins or so.
9. But when you press Ok you will now have your maps fully working.
10. Never do this again, stick to the dealer in future!

So i thought id have a go

I formatted a 32gb FAT32 sandisk memory stick and followed actions 1-5
This put the Garmin serial number info on the memory stick, went to my PC and ran the Garmin express software with the USB stick inserted
Garmin Express recognised that it was for Honda Garmin Navigator and the serial number...great start

Then the Page came up where it checks whats needed , in my case two files
Localisation Data , XML file V5.60 @ 98.56kb
Full coverage of Europe / map care expiration 11/25/21 version 2019.0 @ 6.75GB

Super all good...
Software download.....complete
Preparing.........we're unable to install updates.
Map download......failed

[Error message reads
The latest version of these maps have so much new information that were not going to be able to fit it all on your device's internal memory. Please contact Product Support for help with updating your maps.]

So i contact Garmin who then tell me that the head unit does not have enough internal memory.

On further investigation through forums i believe that the android 4.04 unit only has around 2gb storage so either
The map size has grown significantly since the original update
Its the wrong map because it should be probable UK map only which would be a smaller size.

I'm totally bamboozled as i don't have a clue what maps were on it originally, i have checked the data on the usb pen and it also gives no clues as to which maps should be loaded?

All i want is a working sat nav....even if its out of date maps but can find a way to get the original files.

Any help would be greatly appreciated.
bruno116 is offline  
Sponsored Links
post #2 of 2 (permalink) Old 30th January 2019, 19:44
Steve_m's Avatar
Car: 2019 Civic 5D 1.5 Sport+
Join Date: 9th September 2007
Posts: 846
Thanks: 1
Thanked 262 Times in 217 Posts
iTrader: (0)
Your getting the right version of the map, the unit has more than 2GB of memory, that is the user usable size, the map and Garmin App has some reserved space to accept the 6.75GB map.

I would try another USB stick, I presume there is nothing else on the stick? I think some people found that if there were other files already on the stick there were similar space issues.
Kremmen likes this.
Steve_m is offline  

  Civinfo > 9th Generation Euro Honda Civic (2012 - 2016) > General Discussion (9G)

garmin , map , satnav

Quick Reply

Register Now

In order to be able to post messages on the Civinfo forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
Your User Name is the name that appears by all your posts on the forum, and so should not be your email address.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page

Similar Threads
Thread Thread Starter Forum Replies Last Post
Satnav Which Satnav app on android HU ? Zorbathegeek Electronics (8G) 9 18th July 2018 17:51
Electrics satnav stereo to double din android stereo jameslro Electronics (8G) 7 21st January 2017 21:28
Phone SGS2 still working after updating to Android 4.0.4? Centauri39 Electronics (8G) 11 3rd January 2013 18:31

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome