It hasn't even been a week, give them a chance.
Wasn't really talking about speed mate. A year or so ago it wouldnt have been a big deal waiting for a week or 2 for a package. However in this day an age, giving the customer speedy service and constant updates on order status is the defacto standard for todays e-commerce systems. I just wasnt getting it with these people. As far as I could tell I couldn't be sure my order was even acknowledged by them. Turns out it wasn't!
Ordered the brake lines from Race-Lines
Ordered Discs, Pads & Fluid from ebay
Pads & Fluid Arrived
Emailed Race Lines to see what the status of the order was.
Replied a couple of hours later to say that the kit was sent on Wednesday, and "should be with you imminently"
Expecting the kit Mon/Tues given the email reply, I took my calipers off the car and painted them. So the paint would have time to dry before I fit them. Knowing I would be without the car for a day or so.
Still not arrived, emailed Race-Lines to see what the story was.
Got reply saying my kit wasn't sent after all, it wasnt even created....so its being made and should be sent out tomorrow(expecting to get it thurs/fri)
Emailed back to say "thanks for the info, thurs/fri would be great"
Got a reply with further explanations of problems, and I wont get it till Saturday. If I don't get it for then I'll be forced to fit my brakes regardless of having the lines or not, given I am back at work Monday.
So car is sitting there not being able to move...I could fit the brakes again and bleed the system, but then I'll just be wasting money having to buy more fluid. Before the trolls hit....yes maybe I shouldn't have taken my brakes off before I got the kit, but given the information I had from the seller I considered it low risk at the time.
Although I can appreciate that some of you may have had good experiences here and some customers can fall through the cracks. All in all I have to report I have not had a very pleasant experience.