Avon insurance scam! - Civinfo
 
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post #1 of 18 (permalink) Old 1st August 2013, 20:33 Thread Starter
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Avon insurance scam!

Just checked bank account and noticed a charge of 4 to a company called Avon insurance, a partner of Lloyds tsb I think.

Had a quick google as didn't expect the payment at all, and found out its some sort of "tick box" trick

Basically they offer an extra for free, they don't tell you that it's 4 a month after 6 months with no end date

If you don't un tick the box then you get it added to your policy, why would you in tick it though its free right! ( I mean who trawls through the small print? )

So just rung RAC and it works out that it is 6months today since my policy started and first payment came out today

Now got a number 0844 854 0759. To cancel the additional policy hopefully

I advise everyone to check their accounts for similar things, is occasionally 3.99 aswell

Will update tomorrow when their offices are open .
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post #2 of 18 (permalink) Old 1st August 2013, 20:51
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here is a land line number 01789 415050

from say no to 0870
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post #3 of 18 (permalink) Old 1st August 2013, 20:56 Thread Starter
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Quote:
Originally Posted by judgey View Post
here is a land line number 01789 415050

from say no to 0870
Cheers, don't understand the last bit?

From say no to 0870?
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post #4 of 18 (permalink) Old 1st August 2013, 20:59
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Quote:
Originally Posted by Alexknight7nov View Post
Cheers, don't understand the last bit?

From say no to 0870?
SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

Alternative Landline/FreePhone numbers rather than shelling out for 0845/0345 etc.

Also better from a mobile if you get lots of free minutes
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post #5 of 18 (permalink) Old 1st August 2013, 21:00 Thread Starter
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Ahh I get it now :P
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post #6 of 18 (permalink) Old 1st August 2013, 21:32
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They also tack this on to other insurance products (home, contents etc.) so be aware!

It's like when you install software and have to untick the "Install <sponsored product> toolbar" option...
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post #7 of 18 (permalink) Old 13th November 2013, 13:25
 
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the same has happened to me just rang up and cancelled it I wasn't aware of this I also am with rac
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post #8 of 18 (permalink) Old 13th November 2013, 13:42 Thread Starter
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I still haven't got round to cancelling mine lol keep forgetting about it then never getting round to doing it
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post #9 of 18 (permalink) Old 15th November 2013, 02:13
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This is not rally a scam.

Just a added option they gave you a trial with and you didn't opt out
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post #10 of 18 (permalink) Old 15th November 2013, 05:57
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Any free trial that requires my CC number gets a wide berth from me as they often rely on you forgetting to cancel.

A lot of these scams also make it very difficult to cancel, as well.
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post #11 of 18 (permalink) Old 18th December 2013, 14:44
 
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Quote:
Originally Posted by judgey View Post
here is a land line number 01789 415050

from say no to 0870
thank you sir for that info
regards dave f
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post #12 of 18 (permalink) Old 18th December 2013, 19:03
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This is not rally a scam.

Just a added option they gave you a trial with and you didn't opt out
I agree with this but if you just go into a branch and say you will write an official complaint unless they refund you it will be sorted in 10 seconds with branch manager.
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post #13 of 18 (permalink) Old 20th December 2013, 20:19
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The cost of such an extra should have been clearly highlighted at the point of sale. Something like Free Insurance for 6 months (2.99 a month thereafter). Really it should say this right next to the tick box.
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post #14 of 18 (permalink) Old 20th December 2013, 23:36
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What was the extra? Is it worth the 4?
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post #15 of 18 (permalink) Old 20th March 2014, 11:44
 
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Talking

I'm another 'victim' of this scam. I also checked my account and wondered about 4 per month repeat - not direct debit or standing order - payment that I had been paying for TWO years! Rang Avon Insurance and spoke to a rather obnoxious woman and after a fifteen minute conversation agreed to a full refund of 120. Result!!
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post #16 of 18 (permalink) Old 20th March 2014, 12:27
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I'm gonna stop buying my make up off them
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post #17 of 18 (permalink) Old 20th March 2014, 12:45
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Not illegal but sharp practice imo. As a rule of thumb I say no to any free trial.

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post #18 of 18 (permalink) Old 20th March 2014, 13:52
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Similar to the PPI situation - not illegal per se.
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