Asked to pay for insurance for a faulty car! - Civinfo
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post #1 of 4 (permalink) Old 18th November 2007, 23:32 Thread Starter
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Asked to pay for insurance for a faulty car!

I took my new Civic back to the dealer to have a knocking noise at the front sorted out. I had had the car one week at that time; the knocking started after 2 days.

The service man rang my insurance company as I'm covered for 3rd party etc. on a courtesy car and Honda insist on comprehensive cover for their courtesy cars. My insurers told the guy it would cost 10-15 to get comp. cover. He told me I could pay that or take Honda's cover for 10!!

He seemed surprised when I told him I had no intention of paying for insurance when I was having to take another car because of a fault on my brand new one and that I had already rung to tell them so when I got the letter confirming my car was booked in. Has anyone else come across this? I think it's outrageous.
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post #2 of 4 (permalink) Old 18th November 2007, 23:43
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Go for it chickenlegs, I have never paid for a courtesy car, or its insurance or even signed a form stating that I would be in for paying £250 or whatever towards an accident, in all the years that I have owned Honda's.
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post #3 of 4 (permalink) Old 19th November 2007, 08:47
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post #4 of 4 (permalink) Old 19th November 2007, 10:46
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Yeah, I feel you chickenlegs... lol.

I had a problem with Ford on this very issue, and it came to a head when the service guy said we can't keep paying the insurance every time your car comes in. This was a brand new car that has been in the garage ten times in as many months from new! I'm afraid I totally lost it with him in the middle of the showroom .

Needless to say after that little scene the word 'insurance' has not been mentioned again in my presence .
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