Hello from new Sumo Power PR! - Civinfo
Reply
 
LinkBack Thread Tools
post #1 of 22 (permalink) Old 27th September 2012, 13:51 Thread Starter
 
Join Date: 23rd August 2012
Location: Norwich ENGLAND
Posts: 27
Thanks: 4
Thanked 3 Times in 2 Posts
iTrader: (0)
Hello from new Sumo Power PR!

Hi everyone,
We know a few of you are not happy with us now, and understand why.
The big move to Daventry took us offline for some time and was a lot of stress and we did not handle requests in our usual efficient, helpful manner.
Sorry!

Every customer is important to Sumo Power: From full race car builds to folk who want to buy a book...

Let us show that...

Come down and meet the team at our Open Day, 6th October at our new Daventry HQ. Banzai, Japanese Performance & Road Magazine all covering it...

You can find info here:
www.sumopower.com/blog

& why not join us on Facebook at:
www.facebook.com/SumoPower

& On Twitter @Sumo_Power?

Lots going on...

Meantime, I'm new here... anyone wanna show me about?
SumoPR is offline  
Sponsored Links
Advertisement
 
post #2 of 22 (permalink) Old 27th September 2012, 14:22
Go Hard or Go Home!
 
civi08's Avatar
 
Car: BMW 335i M Sport
Join Date: 23rd December 2010
Location: UK ENGLAND
Posts: 2,063
Thanks: 165
Thanked 343 Times in 293 Posts
iTrader: (2)
Welcome! about time someone from Sumo appeared Im sure you are aware of the great service Caroline and a few others provided down in Rye, had some great meets down there also.

The forum has lacked any feedback, sales and support since the Rye location became the JRM/Sumo race only site. It'd be great if you could provide a similar top notch service from Daventry. Got your work cut out though, there's a big customer list on this forum including myself who have spent hundred's if not thousands over the years and had a close connection with Sumo Power in Rye.

So welcome, and get cracking
civi08 is offline  
post #3 of 22 (permalink) Old 27th September 2012, 14:34
Type R GT Milano GP Kit
 
Jeza's Avatar
 
Car: 1997 Nissan Skyline R33
Join Date: 5th April 2012
Location: Germany & Lincs UK ENGLAND
Posts: 2,262
Thanks: 580
Thanked 291 Times in 246 Posts
iTrader: (1)
Welcome will be good to have somebody from Sumo to ask information about the products. First thing I'd like to know as I'm in the forces do you deliver to BFPO overseas addresses as I'm over in Germany?
Jeza is offline  
 
post #4 of 22 (permalink) Old 27th September 2012, 15:58
Supporter
 
Tom8126's Avatar
 
Car: 2007 NHB Type R GT
Join Date: 12th June 2010
Location: Herts, Uk ENGLAND
Posts: 1,398
Thanks: 471
Thanked 245 Times in 214 Posts
iTrader: (15)
Nice to have sumo on board again Welcome,

The thing about your open day is you have put it on, the same weekend as 30 odd members are atteneding a meet just down the road for the BTCC at silverstone

Saying that if I can make it happen I will pop along
Tom8126 is offline  
post #5 of 22 (permalink) Old 27th September 2012, 17:55
Batmobiles Rule ✌
 
Staffs Deltic's Avatar
 
Car: FK8
Join Date: 7th December 2009
Location: Stoke-on-Trent ENGLAND
Posts: 6,587
Thanks: 1,410
Thanked 1,563 Times in 1,351 Posts
iTrader: (12)
Good to see Sumopower back on the forum. Look forward to seeing what offers your going to line up.
Staffs Deltic is offline  
Thanks to Staffs Deltic from:
post #6 of 22 (permalink) Old 27th September 2012, 18:21
Supporter
 
LincsPoacher's Avatar
 
Car: 2009 2.2 EX GT Milano Red
Join Date: 20th December 2011
Location: Lincolnshire IE
Posts: 1,132
Thanks: 81
Thanked 149 Times in 140 Posts
iTrader: (3)
Welcome on board Sumo.
LincsPoacher is offline  
Thanks to LincsPoacher from:
post #7 of 22 (permalink) Old 27th September 2012, 19:38
Frood Dood
 
Karlos76's Avatar
 
Car: Nismo Qashqai
Join Date: 24th June 2011
Location: King's Lynn, UK ENGLAND
Posts: 1,544
Thanks: 212
Thanked 426 Times in 352 Posts
iTrader: (9)
Welcome back Sumo and thanks for shipping my hoses on Tuesday

If only Royal Mail were as good as you ....

K
Karlos76 is offline  
Thanks to Karlos76 from:
post #8 of 22 (permalink) Old 27th September 2012, 20:06
Banned
 
Aqib's Avatar
 
Join Date: 22nd November 2011
Location: Glasgow, UK SCOTLAND
Posts: 7,705
Thanks: 296
Thanked 1,378 Times in 1,315 Posts
iTrader: (26)
Hi and welcome
Aqib is offline  
Thanks to Aqib from:
post #9 of 22 (permalink) Old 2nd October 2012, 22:27
LOUD NOISES!!!
 
gadgetman68's Avatar
 
Car: 60 FN2 M200
Join Date: 5th February 2009
Location: Derbyshire, UK ENGLAND
Posts: 5,369
Thanks: 990
Thanked 765 Times in 624 Posts
iTrader: (6)
Quote:
Originally Posted by Tom8126 View Post
Nice to have sumo on board again Welcome,

The thing about your open day is you have put it on, the same weekend as 30 odd members are atteneding a meet just down the road for the BTCC at silverstone

Saying that if I can make it happen I will pop along
I've only just spotted this thread ..... I'm wondering if a few of us could pop up Saturday afternoon from Silverstone .... its only 30 min drive
gadgetman68 is offline  
post #10 of 22 (permalink) Old 4th October 2012, 10:36 Thread Starter
** Thread starter **
 
Join Date: 23rd August 2012
Location: Norwich ENGLAND
Posts: 27
Thanks: 4
Thanked 3 Times in 2 Posts
iTrader: (0)
Quote:
Originally Posted by civi08 View Post
Welcome! about time someone from Sumo appeared Im sure you are aware of the great service Caroline and a few others provided down in Rye, had some great meets down there also.

The forum has lacked any feedback, sales and support since the Rye location became the JRM/Sumo race only site. It'd be great if you could provide a similar top notch service from Daventry. Got your work cut out though, there's a big customer list on this forum including myself who have spent hundred's if not thousands over the years and had a close connection with Sumo Power in Rye.

So welcome, and get cracking
Thanks for the honest feedback!

We aim to surpass our achievements at Rye, now we are settled at our new base HQ in Daventry.

We appreciate all the support you have given us over the years, and will continue to do so... offering great parts at great prices.

No better way to demonstrate this than at our Open Day this Saturday... and via our FB page:
https://www.facebook.com/SumoPower


Come along and join us!
SumoPR is offline  
post #11 of 22 (permalink) Old 4th October 2012, 10:37 Thread Starter
** Thread starter **
 
Join Date: 23rd August 2012
Location: Norwich ENGLAND
Posts: 27
Thanks: 4
Thanked 3 Times in 2 Posts
iTrader: (0)
Quote:
Originally Posted by Jeza View Post
Welcome will be good to have somebody from Sumo to ask information about the products. First thing I'd like to know as I'm in the forces do you deliver to BFPO overseas addresses as I'm over in Germany?
If you contact the sales team at [email protected] or [email protected], they will sort it
SumoPR is offline  
Thanks to SumoPR from:
post #12 of 22 (permalink) Old 4th October 2012, 10:38 Thread Starter
** Thread starter **
 
Join Date: 23rd August 2012
Location: Norwich ENGLAND
Posts: 27
Thanks: 4
Thanked 3 Times in 2 Posts
iTrader: (0)
Quote:
Originally Posted by Tom8126 View Post
Nice to have sumo on board again Welcome,

The thing about your open day is you have put it on, the same weekend as 30 odd members are atteneding a meet just down the road for the BTCC at silverstone

Saying that if I can make it happen I will pop along
Thanks for the support.
We will be on quite late in the day, so do pop down after you've had fun at Silverstone... enjoy!

SumoPR is offline  
post #13 of 22 (permalink) Old 4th October 2012, 10:38 Thread Starter
** Thread starter **
 
Join Date: 23rd August 2012
Location: Norwich ENGLAND
Posts: 27
Thanks: 4
Thanked 3 Times in 2 Posts
iTrader: (0)
Quote:
Originally Posted by Karlos76 View Post
Welcome back Sumo and thanks for shipping my hoses on Tuesday

If only Royal Mail were as good as you ....

K
Bless you!!!
SumoPR is offline  
post #14 of 22 (permalink) Old 4th October 2012, 10:39 Thread Starter
** Thread starter **
 
Join Date: 23rd August 2012
Location: Norwich ENGLAND
Posts: 27
Thanks: 4
Thanked 3 Times in 2 Posts
iTrader: (0)
Quote:
Originally Posted by Staffs Deltic View Post
Good to see Sumopower back on the forum. Look forward to seeing what offers your going to line up.

Some amazing offers to be had this weekend at our Open Day.
See details here:
https://www.facebook.com/SumoPower
SumoPR is offline  
post #15 of 22 (permalink) Old 4th October 2012, 10:40 Thread Starter
** Thread starter **
 
Join Date: 23rd August 2012
Location: Norwich ENGLAND
Posts: 27
Thanks: 4
Thanked 3 Times in 2 Posts
iTrader: (0)
Quote:
Originally Posted by gadgetman68 View Post
I've only just spotted this thread ..... I'm wondering if a few of us could pop up Saturday afternoon from Silverstone .... its only 30 min drive
Definitely... you'd be most welcome after your Silverstone fun...
SumoPR is offline  
post #16 of 22 (permalink) Old 4th October 2012, 11:56
Supporter
 
Lunar Tick's Avatar
 
Car: 2008 FD2, Vivid Blue
Join Date: 8th June 2010
Location: Northumberland, UK ENGLAND
Posts: 2,124
Thanks: 362
Thanked 718 Times in 572 Posts
iTrader: (2)
Nice to see your presence again. But perhaps you might want to check your emails and answer outstanding queries (eg mine about J's Racing lower tie bar for FD2). That would get you more brownie points than any amount of barbeques
Lunar Tick is offline  
post #17 of 22 (permalink) Old 22nd October 2012, 10:28 Thread Starter
** Thread starter **
 
Join Date: 23rd August 2012
Location: Norwich ENGLAND
Posts: 27
Thanks: 4
Thanked 3 Times in 2 Posts
iTrader: (0)
Quote:
Originally Posted by Lunar Tick View Post
Nice to see your presence again. But perhaps you might want to check your emails and answer outstanding queries (eg mine about J's Racing lower tie bar for FD2). That would get you more brownie points than any amount of barbeques
We are naturally very concerned about comments relating to e-mails not being returned. Our sales staff have constant visibility to the [email protected] and [email protected] mail addresses and we strive to reply to all inbound e-mail requests on the same day they are received. To make direct contact please e-mail Ryan in sales on [email protected] or call directly on 01327 307152. Customer service is very important to us at Sumo Power...
SumoPR is offline  
post #18 of 22 (permalink) Old 22nd October 2012, 23:37
Supporter
 
stoney's Avatar
 
Car: 2007 FN2 GT
Join Date: 24th March 2010
Location: lisburn NORTHIRELAND
Posts: 10,524
Thanks: 227
Thanked 1,943 Times in 1,635 Posts
iTrader: (13)
Hopefully you can sort the mess out thats built up since Caroline left
stoney is offline  
post #19 of 22 (permalink) Old 22nd October 2012, 23:42
Supporter
 
Car: Mugen 200
Join Date: 3rd August 2011
Location: Belfast IE
Posts: 1,354
Thanks: 139
Thanked 149 Times in 139 Posts
iTrader: (2)
Maybe stop spamming Facebook with pictures titled "Caption this" and resolve the issues would be a more prudent use of your time
MightyMatt is offline  
Thanks to MightyMatt from:
post #20 of 22 (permalink) Old 22nd October 2012, 23:47
Supporter
 
dbbfd2's Avatar
 
Car: 2007 VBP FD2
Join Date: 29th February 2012
Location: Wigtown SCOTLAND
Posts: 1,929
Thanks: 802
Thanked 649 Times in 544 Posts
iTrader: (3)
Quote:
Originally Posted by SumoPR View Post
We are naturally very concerned about comments relating to e-mails not being returned. Our sales staff have constant visibility to the [email protected] and [email protected] mail addresses and we strive to reply to all inbound e-mail requests on the same day they are received. To make direct contact please e-mail Ryan in sales on [email protected] or call directly on 01327 307152. Customer service is very important to us at Sumo Power...
20+ days to respond to this thread, have you responded to your prospective customer yet?
Not good, no effort- plenty of other companies respond that day or next. Big SUMO no for me
dbbfd2 is offline  
Reply

  Civinfo > Welcome > Introduce yourself

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Civinfo forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
Your User Name is the name that appears by all your posts on the forum, and so should not be your email address.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
Sumo Power @ JAE SumoPower Sumo Power 6 8th September 2011 12:22
Sumo Power Leepie General Discussion (8G) 11 27th May 2011 16:37
Sumo Power + JRM FIA GT1 Teams SumoPower Sumo Power 12 30th March 2011 18:22

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome