Join Date: 27th November 2007
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2003 Honda Civic 3dr H/Back Sport - Synchro hub problem
Hi Forum Readers,
Would appreciate if anyone has had an experience on the following issue.
I bought my Honda Civic new from a UK honda dealership during Mar 2003. Currently it has less than 31k of mileage and from a recent service, prior to which I raised a problem with the garage to check the gear changes in first and reverse (not smooth, tend to lockup).
The garage informs me that "synchro-hub" and reverse gear selector and holder need to be replaced. The garage realised that my car's problem was reflective with a number of other Honda Civic's from the same period. As a result they contacted Honda and discussed if they were willing to take the hit for the repair work.
Honda's response was to accept the cost of the part (£300) but the customer should pay the labour costs (£300) as the car's 3 year warranty has expired.
Where do I stand in making Honda accept the full costs of the repair work?