Server Downtime... - Civinfo
 
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post #1 of 11 (permalink) Old 16th May 2006, 22:33 Thread Starter
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Server Downtime...

...some of you may have noticed the site being down for short periods of time recently.

Whilst I have no involvement with the admin side of things, I know this is due to problems at the hosting company, and will hopefully be resolved shortly.
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post #2 of 11 (permalink) Old 17th May 2006, 08:15
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I am working hard at this. It's a fairly common problem (someone on the shared server is doing something every so often that slows or stops the whole job) but the hosting provider is being a bit slow at finding out who the culprit is.

If it does go slow or stop, it's normally only for a couple of minutes.

With luck, this should be resolved by the end of the day! (Famous last words). If it continues, I'll swap hosts.

Once again, apologies.

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post #3 of 11 (permalink) Old 17th May 2006, 09:21
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Is this PHP Nuke? gotta watch you don't get hacked, my mates have a site that was hacked 3 times so got PHP Sentinal installed and so far has prevented 5 more attempts.
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post #4 of 11 (permalink) Old 17th May 2006, 10:33
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Not sure - the host only provides this info:

Quote:
Our SuperUltra range of shared servers runs the following software:

Operating system: Slackware Linux v9 (Kernel: 2.4.31)
Webserver: Apache 1.3

Additionally, if you have the CGI/PHP upgrade, you have access to:

PHP 4.3.11
Perl 4.3.11
Python 2.2.2

And if you have the MySQL upgrade, our database system is MySQL v4.0.24.
You can see the downtime here:

downtime.gif

Although the big peaks show success (at 15 secs), this seems to translate into a page that is not returned.
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post #5 of 11 (permalink) Old 17th May 2006, 10:40
 
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If you find you need to move hosts and would like some assistance just drop me an email and i'll get some hosting sorted out for you
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post #6 of 11 (permalink) Old 17th May 2006, 13:53
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moony,

Thanks - in 24 hours I might just have to do that.
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post #7 of 11 (permalink) Old 17th May 2006, 17:55
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Apologies again for the last one (just after 5pm - I am working on it, though the host seem to have given in.

Latest horrible picture:
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File Type: gif downtime2.gif (15.1 KB, 3 views)
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post #8 of 11 (permalink) Old 20th May 2006, 11:38
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Just an update:

The current host is continuing to be hopeless. I have found an alternative host and have set up a copy of the forum, which I'm testing before committing.

In a day or so, we'll make the move (unless a miracle happens and the current host fix the issue).

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post #9 of 11 (permalink) Old 21st May 2006, 08:26
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And another update:

All now moved to a new web host. The site may appear as www.civinfo.colonyrpg.com for a few hours (this is normal) but I guess as you're reading this then you've found your way here ok.

If you see any problems with the performance of the site, please let me know.
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post #10 of 11 (permalink) Old 21st May 2006, 16:27
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Update:

Looks like it's all gone through ok. The site will still swap to colonyrpg when you login for the next couple of days - but once I'm satisfied the DNS has propogated everywhere that'll all stop and it will all be civinfo.com just like before.

Here's a graph of old v new (the big dip in downtime at the changeover wasn't actually that long - it was just me not telling the monitoring software to look at the new location):
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File Type: gif downtime5.gif (12.9 KB, 3 views)
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post #11 of 11 (permalink) Old 21st May 2006, 17:35
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Thanks Pottsy, site is running almost instantaneous now, much nicer!
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