Can't access the knowledgebase/wiki (merged) - Civinfo
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post #1 of 40 (permalink) Old 21st November 2017, 23:13 Thread Starter
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Can't access the knowledgebase/wiki (merged)

Hi, for the last few days when I try and access the wiki I get a white screen and the following message:

"Configuration: includes/config.php exists, but is not in the 3.6+ format. Please convert your config file via the new config.php.new."

Is this a problem my end or with the site? I've tried it with a couple of different android devices which used to be able to get in fine...

Thanks
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post #2 of 40 (permalink) Old 21st November 2017, 23:16
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Wiki

Keep getting this message when i click on wiki

Configuration: includes/config.php exists, but is not in the 3.6+ format. Please convert your config file via the new config.php.new.

Anybody help?

Edit.
Did not see faineant post with the same problem

Last edited by tricky70; 21st November 2017 at 23:22. Reason: did not seeFaineant post
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post #3 of 40 (permalink) Old 21st November 2017, 23:25 Thread Starter
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Guess it's not just me then..
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post #4 of 40 (permalink) Old 21st November 2017, 23:34
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Me too
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post #5 of 40 (permalink) Old 22nd November 2017, 05:00
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I'll let them know
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post #6 of 40 (permalink) Old 22nd November 2017, 08:41
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Was just about to post about this
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post #7 of 40 (permalink) Old 22nd November 2017, 11:50
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Same for me. Fingers crossed its up soon as a newbie I'll be very interested to read through it.
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post #8 of 40 (permalink) Old 22nd November 2017, 12:38
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It's been reported but the forum owners are in Canada.

Hopefully they will reply sometime today after 14:00 GMT.

(don't hold your breath)
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post #9 of 40 (permalink) Old 22nd November 2017, 14:34
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Hi,

I've notified the techs regarding this (2064373), should be a quick fix once they get on the case.

Fergus
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post #10 of 40 (permalink) Old 22nd November 2017, 14:45
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Quote:
Originally Posted by Civ_Admin View Post
Hi,

I've notified the techs regarding this (2064373), should be a quick fix once they get on the case.

Fergus
Thanks for the update

Sent from my HTC 10 using Tapatalk
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post #11 of 40 (permalink) Old 22nd November 2017, 16:00
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Anytime - we'll let you guys know more once we have info.


Cheers,
Nate
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post #12 of 40 (permalink) Old 25th November 2017, 12:21
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Any updates?
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post #13 of 40 (permalink) Old 25th November 2017, 14:31
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It's only been 4 days that we have been without this vital area. That's nothing here.

Ask again in 4 weeks.
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post #14 of 40 (permalink) Old 25th November 2017, 14:36
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He's right tho...
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post #15 of 40 (permalink) Old 25th November 2017, 15:47
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As we don't know how long we will be without this, just to let others know, you can still visit the Wiki through Archive.org's Wayback Machine here. I would think most subpages will be archived so you should find what you need for now, whilst waiting for the main one to be fixed.
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post #16 of 40 (permalink) Old 28th November 2017, 08:58
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Quote:
Originally Posted by Kremmen View Post
It's only been 4 days that we have been without this vital area. That's nothing here.

Ask again in 4 weeks.
Now a week, 7 days, told you so.
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post #17 of 40 (permalink) Old 3rd December 2017, 15:55
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Wiki down?

I cannot access the wiki pages! I get the following error:


Configuration: includes/config.php exists, but is not in the 3.6+ format. Please convert your config file via the new config.php.new.

Is this just me?

Ta!
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post #18 of 40 (permalink) Old 3rd December 2017, 17:14
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same problem here
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post #19 of 40 (permalink) Old 3rd December 2017, 17:19
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post #20 of 40 (permalink) Old 4th December 2017, 18:15
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Hey guys,

This issue is still being worked on getting sorted out. This is an issue that requires a lot more combing through code than normal and they are still trying to pin down where the issue is streaming from. They also want to make sure that whatever fix they put in place doesn't break more. (Ticket 2064373)

We thank you for your continued patience on this matter.


Cheers,
Nate
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