Uploading pictures. - Civinfo
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post #1 of 17 (permalink) Old 9th April 2018, 16:03 Thread Starter
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Uploading pictures.

@ Admin.
[whinge]I suspect this has been mentioned before and nothing done about it, but when you go to Manage Attachments, the Chose File bit works, but the Upload buttons are off the window to the right and you have to drag the window wider to see them. If you don't know they are there, you are left scratching your head and muttering under your breath "NOW WHAT" and probably a few profanities chucked in for good measure.

Is it totally beyond the pay grade of your web experts to move the buttons to say, below the last Chose File button (even if it means binning one of them) and to underneath the Upload File from a URL frame so that they can be seen without widening the window?

But if you follow my suggestion (I'm not holding my breath) don't forget to make the frame a little taller as otherwise the File from URL Upload button will be hidden off the bottom of the window.
[/whinge]
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post #2 of 17 (permalink) Old 9th April 2018, 16:19
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We've mentioned it before. It happened during the unwanted Autoguide merge.

I'll mention it again.
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post #3 of 17 (permalink) Old 9th April 2018, 18:17 Thread Starter
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How bloody hard can it be. Do they not look at what they have done to check its usability?
No need to answer that as it is obvious that they don't.
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post #4 of 17 (permalink) Old 9th April 2018, 18:37
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At least we have stickers..
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post #5 of 17 (permalink) Old 9th April 2018, 19:06 Thread Starter
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No thanks to Admin though.
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post #6 of 17 (permalink) Old 10th April 2018, 03:59
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I reported it telling them in easy steps what to do. I advised them to follow the steps so they can raise a meaningful ticket to tech.

They posted back 'so there's no scrollbar then'


I've posted back telling them to follow my instructions to see for themselves


I do despair
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post #7 of 17 (permalink) Old 10th April 2018, 07:46 Thread Starter
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Let's see if they can understand pictures then.

advanced1.JPG
Manage attachments as popped up. NO UPLOAD BUTTON

advanced2.jpg
Manage attachments when expanded to the right NOW CAN SEE UPLOAD BUTTON.

Unless you know that you have to expand to the right, you are left in limbo.

HOW HARD CAN IT BE TO FIX THIS SIMPLE LAYOUT PROBLEM?
PLEASE FIX IT.

Last edited by M8TJT; 10th April 2018 at 08:28.
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post #8 of 17 (permalink) Old 10th April 2018, 08:12
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I'll keep bumping the VS support thread till they take notice
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post #9 of 17 (permalink) Old 10th April 2018, 08:28 Thread Starter
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I'm not holding my breath though K given the stickers debacle.
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post #10 of 17 (permalink) Old 10th April 2018, 08:48
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Once they raise a proper ticket then that's stage 1.

So far that's not happened.
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post #11 of 17 (permalink) Old 10th April 2018, 08:56 Thread Starter
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What's wrong with these people?
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post #12 of 17 (permalink) Old 10th April 2018, 17:13
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Sent a ticket in to get this fixed
Case: #3035805

Ed
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post #13 of 17 (permalink) Old 10th April 2018, 20:07 Thread Starter
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Thanks. I'll wait with my breath well and truly bated.
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post #14 of 17 (permalink) Old 13th June 2018, 05:33
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Bump
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post #15 of 17 (permalink) Old 15th June 2018, 18:53
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Tech is still looking into this. Once its resolved we'll post to the thread.

- JB
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post #16 of 17 (permalink) Old 15th June 2018, 19:04 Thread Starter
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Jeez. How long does it take to move a damn button on a form.
Probably about 30 seconds once the form has been loaded.
Or just make the whole damn form narrower.
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post #17 of 17 (permalink) Old 15th June 2018, 20:43
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I know.

They fiddled with it, broke it, and now we have to wait and wait and wait.

Continual meddling has also broken the Wiki, again, third time this year I think.
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