Join Date: 8th September 2014
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We aren't asking you to test, but to help us diagnose. We'd do it if we could, but until/unless we are "lucky" enough to be on the site during a slowdown, we can't get this information ourselves. A HAR file is a record of all loading site processes, including how long each take to load and any errors contained within. The information within is only worth it if it's captured by a computer currently experiencing the slowdown. Obviously we are going to capture one ourselves if we get the chance, but we are only asking for help since we haven't been able to so far.
The guide is pretty straightforward, but if you don't want to follow the steps that's ok. We'll keep trying to capture on our end