How long to become a supporter? - Civinfo
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post #1 of 28 (permalink) Old 15th July 2018, 09:28 Thread Starter
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Question How long to become a supporter?

I've been lurking here for a few days, as I've only just picked up my mk8 Civic - but I've found so much useful information here that I decided to fork out for a Supporter membership.
The supporter FAQ page says that the upgrade should happen straight away, but it hasn't yet even though the transaction is successfully showing on my PayPal account.


Is there something special or magic that I need to do (do I need to learn the secret handshake first?), or do I just need to learn to be more patient?
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post #2 of 28 (permalink) Old 15th July 2018, 09:32
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Hmmm, your status has not changed to Supporter.

To chase this up can you PM Civ_Admin with your PayPal info and they should be able to complete your registration.
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post #3 of 28 (permalink) Old 15th July 2018, 10:40
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This is the second one in a week. Sounds like it's something else they've broken.
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post #4 of 28 (permalink) Old 15th July 2018, 11:54
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Same issue.

Also I cannot sent a PM to anyone as I don't have the option available.
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post #5 of 28 (permalink) Old 15th July 2018, 12:36
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I've made a post to Civ_Admin.

If this goes along the current trend it'll be months before this gets any attention so all you can do is complain via PM to them.
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post #6 of 28 (permalink) Old 15th July 2018, 16:12 Thread Starter
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Thanks for sending a message - like Ray_S, I can't send PMs yet. Rest assured that if I haven't heard anything by the time I can send PMs, I'll start chasing it up myself.


Waiting for months for something that I paid for (regardless of how low that amount might be) is not a reasonable expectation.
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post #7 of 28 (permalink) Old 15th July 2018, 23:34
 
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I think the issue is that they've not updated the postback url to https yet... PayPal announced updates months ago requiring all postback url's to be https. (Postback is what auto updates the accounts.) See https://www.paypal.com/sg/webapps/mpp/ipn-verification-https
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post #8 of 28 (permalink) Old 16th July 2018, 04:40
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Hey guys,

If you made a payment to upgrade your subscription and it has not reflected on your profile here yet, we can get this corrected for you. Can you provide me with the following info:


1. Your Paypal email address.
2. Date of Payment
3. Amount of payment
4. Transaction ID # of payment (which can be found in your PAYPAL receipt of the payment in question).


Send us a PM. Do NOT NOT NOT post the information here.
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post #9 of 28 (permalink) Old 16th July 2018, 05:47
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@Civ_Admin

At least one of them doesn't have enough membership time and/or posts to perform a PM.

They need 2 weeks membership and 20 posts. The reason for this restriction was to stop the drive-by people trying to trade behind the scenes before they were considered true members. We saw a spate of them so we acted.


Back to you .....


.
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post #10 of 28 (permalink) Old 16th July 2018, 08:07
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Would appear that Civ Admin don't even know the rules K.
JFC, what a shower of ....
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post #11 of 28 (permalink) Old 16th July 2018, 15:07
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We now have a list of errors, some serious, and all the attention they are getting is to be put on a tech list till god knows when.

We, the Mod team, have tried our best time after time but they are beating us into submission.

It's been annoying, frustrating, heartbreaking to a degree to see the site descend into chaos and have so many ongoing errors and we are powerless to act.
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post #12 of 28 (permalink) Old 16th July 2018, 21:07 Thread Starter
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Thanks for trying anyway guys.
As far as Civ_Admin's post goes, I think maybe a "sarcastic thanks" button might be the only way to react to that
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post #13 of 28 (permalink) Old 16th July 2018, 21:48
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@hciv9 , @Ray_S and @Flibblebot - I've sent you each an email about the issue with your Site Supporter status. I'll be happy to help to get things sorted out for you once I receive your reply.

Cheers,

Erik
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post #14 of 28 (permalink) Old 16th July 2018, 23:21
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post #15 of 28 (permalink) Old 16th July 2018, 23:49
 
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Quote:
Originally Posted by Civ_Admin View Post
@hciv9 - I've sent you each an email about the issue with your Site Supporter status. I'll be happy to help to get things sorted out for you once I receive your reply.

Cheers,

Erik
Thanks Erik, I was proposing a solution, I don't have the issue.
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post #16 of 28 (permalink) Old 17th July 2018, 08:54
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Hi

please could you message me about the supporter, i made a payment yesterday but unable to PM due to the rules.

many thanks
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post #17 of 28 (permalink) Old 17th July 2018, 09:21
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post #18 of 28 (permalink) Old 17th July 2018, 09:22
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Quote:
Originally Posted by dazupton View Post
Hi

please could you message me about the supporter, i made a payment yesterday but unable to PM due to the rules.

many thanks
@Civ_Admin
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post #19 of 28 (permalink) Old 17th July 2018, 21:34 Thread Starter
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Got Erik's email and responded to it, and Erik says he's forwarded the details on the Sales Team. Now I guess we wait until they respond...
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post #20 of 28 (permalink) Old 18th July 2018, 05:08
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Once you've been here 2 weeks, and assuming nothing has happened re Supporter status, post back here.

We can then raise your post count to 20, if it's not already there, so you can PM Civ_Admin directly.
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