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Discussion Starter #1
Perhaps those more informed than me can provide an explanation of the following :-

Received my new 09 Accord (2.0 ESGT with Nav Pack) at the begining of May 09, and I must say I am very impressed with the overall quality and ride of the car.

However I do have one issue in relation to the installed Sat Nav on the car. I have been provided with Year 2007 - 2008 Disk Ver 3.23. Now I understand that the v3.23 is current, but I was expecting the Year 2008 - 2009 Disk. I know this exists because I have seen it in a dealership.

I find it a bit incredulous that a car delivered in May 2009 comes with a 2007/8 disk. I also conclude that the model provided could of been around for a while.

I have spoken to Honda CS and they dont want to know, suggesting that the disk would be supplied at time of manufacture. So do I have a valid complaint??? I would of thought that at the very least the disk supplied would at least be current. So much for Honda Cust Service :mad:

Any sugestions or ideas are most welcome.....
 

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sounds like, the 3.31 removed itself from the nav unit and its older brother nipped in while someones back was turned.
 

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Discussion Starter #4
Many thanks for the two posts to date.

So it would appear then than not only do I have an out of date disc for the year, but the version of the operating system should be 3.31 not 3.23. Is this correct????

Is my opinion correct that I should at least be supplied with the latest disc???? (Ver3.31 and 2008/9). How do I resolve this issue if Honda dont want to play ball.
 

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Jrs63, first step is to find out when your car was made. Have a look at the datestamp on the seatbelts and maybe some plastic bits (should be some in the boot - like the tonneau cover).
 

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Discussion Starter #6
Potsy,

Thank you for your reply, the only date stamp i could find was 288 08 on the seatbelt webbing which I assume was day 288 in 2008.

So it appears that the car was made in the second half of last year.

Therefore do I have a valid complaint if the disc supplied is last years, although the car was purchased in May 09???? I would of least expected this years disc, as others who have responded have.
 

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Sadly, if the car was made then, it was made with the current disc at the time which is 3.23. 3.31 appeared months after your car was made - so Honda will claim it is unrealistic to go round all their unsold inventory updating the DVD.

I know this sounds harsh (I have just bought a new 09 reg 08MY CRV, and had exactly the same issue), but that is their policy.

Nothing stopping you asking politely though - you never know!
 

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accord sat nav problems

HELP!!!!

i have just bought a 2008 new model accord with all singing all dancing sat nav, voice command etc, the disc is the wrong one and is completely shot.
it would have presumeavly came with the 06/07 disc, which i think is the v3.23, i can buy a copy disc (and some used genuine ones on online), question is this: is the newer version the v3.23 and if so when i play it in the player will it upgrade the sat nav fully working etc.

thanks
george
 
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