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Discussion Starter #1
Im always so confused at this point about who to actually go to. They both offer the same price £270

Ive always gone to a Honda dealer for a service 12+

Do they see me coming ? Am i a simpleton for going ?

Im always sceptical like have they actually replaced anything?

I do have a local honda specialist who can do it ?

Do they check all fluids? Top up?
 

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Many buyers like a car with a honda stamped service book.

If you've been going to main dealers for service with no issues either from the dealer or the vehicle(s) serviced, if costs similar main dealer/independent, see no problem remaining as is, or reason to change.
 

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For the same price, Dealers for sure.
I'd be going to the dealers even if they overpriced it a bit. Nothing like handing a car to a company who has the responsibility to know better. Anything that goes wrong HAS to be fixed the best way possible.
 

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Fully agree.

Honda franchises have all the latest Honda service bulletins and good franchises check and apply them.
 

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if you want things like updated os for the head unit or latest maps then dealer is worth the extra.

if you don't want to pay through the nose, i know some folks who get the dealer to do the work but supply their own oils (sourced cheaper than the dealer will charge you). You're just paying labour rates then..
 

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Ex-Pat Geordie!
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My experience with my local Honda approved dealer was terrible. I keep my cars for a few year anyway and do all of my own servicing and do it more comprehensively than Honda recommend. 10K or 6 Month, whichever comes first. I always use OEM on Service parts. That way I know it's done, saves me money and gives me the sense of satisfaction that I'm looking after my own car. Everyone to their own but a stamp in a book means nothing to me.

I'll whip this photo out again, this is a filter that had covered 27k. Honda Approved and Honda UK find this acceptable and don't think it requires changing as the car had not covered 33k. Also attached is Honda response. I know who won't be doing my servicing..
 

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i-Vtec
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I agree, other than the fact im a tight wad I dont trust garages. The fact it takes about 60 seconds to change the air filter too would also make me want to do it myself and save the dealer mark up. Ive said before im not looking forward to taking the wifes Kia for its first service, they will look at the mileage, most likely around 2500 miles, laugh, stamp the service book and stick it back in the car park without it even going near the service bay.

BTW im int he process of having the Hubble Space telescope re-positioned to read their response nturnb! :p
 

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BTW im int he process of having the Hubble Space telescope re-positioned to read their response nturnb! :p

:grin2:
I'm not that influential. Just started looking around for my glasses... till I remembered I don't wear glasses... :nerd:
 

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Ex-Pat Geordie!
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I agree, other than the fact im a tight wad I dont trust garages. The fact it takes about 60 seconds to change the air filter too would also make me want to do it myself and save the dealer mark up. Ive said before im not looking forward to taking the wifes Kia for its first service, they will look at the mileage, most likely around 2500 miles, laugh, stamp the service book and stick it back in the car park without it even going near the service bay.

BTW im int he process of having the Hubble Space telescope re-positioned to read their response nturnb! :p
Ok Das, here it is for the short sighted :laugh2:
=================================================================================================================
Thank you for the recent e mail in regards to your Honda Civic LF15XPZ . I would like to take this opportunity to explain the preparation of a used car through our workshop.

A Honda Qualified Technician will work on the car and carry out a Honda Used Car Multi Point Check (Sample Attached). As you will see from the Check Sheet we are required to check and correct any noted defect on the car.

I have also attached for your information the parts we change at each Honda Approved Service interval within the 1st,2nd and 3rd year. We are not required to change the air filter,fuel filter, pollen filter,brake fluid and coolant until the car is 3 years old or has reached 37.500 miles. There is also a Service Reminder System on the car, when activated will provide information on what work will need to be completed. There are 10 possible codes that can activate, each of the codes that populate have different parts to be replaced.
I can confirm that the service we carried out on your car was within the guidelines set by Honda and correct for the year and mileage on car.

===================================================================================================================
 

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From what I can understand, you bought it used and went as far as checking the state of the filters after being handed the car, right? (I would have done the same, no doubt)

What was the car service history?
Is the air filter scheduled to change only at 37,5k? Or would it only be changed when the service minder so commanded?
From what they've written, they were going strictly "by the book" and that's what you can expect any dealer to do. Be it unnecessary of overkill.


Still think they're a better bet than an independent garage. Particularly when the OP indicates the same price for both cases.
 

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Ex-Pat Geordie!
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Car had one stamp when they got it in and they serviced it for me so had two stamps in the book when I got it. If they had of gone as per check sheet they should have checked the Air Filter surely.
 

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Not with the service minder system, according to what I've heard. It appears to make a hole mess of the maintenance schedule. I guess that filter was a victim of the mayhem.
 

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i-Vtec
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Crikey thats a poor excuse, but I guess if its not on the Techs check list hes not even going to open the filter housing to look at it. I am a firm believer that air filters need changing when they are dirty, not because of a set time scale. I remember when air filters used to be a year service item regardless. Again whilst the brake fluid is a 3 yearly thing a "Tech" looking at the reservoir should be able to see if its dirty and needs changing and then this would be marked up on the job sheet either as a phone call when its noticed to see if he customer wants it done now, or as an advisory when the customer pics up their car.
Again whilst I am physically able I will service my own car.
 

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I go to my Honda dealer with the CTR, local trusted garage with the 1.8 Si.

CTR only gets the basic Honda 12 service - told them straight "I can change an air and pollen filter, ain't gonna pay you to do it"
They were happy since I have signed up to a 2 year service plan on that basis.
Also keep the parts dept happy by getting them to price match to Cox and buy locally.
 

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Go to Honda when in warranty. Do it yourself when out of warranty.



In my experience dealers and independents don't do what they are being paid to do and are only interested in up selling needless work, favourites being brake pads and discs.
 

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Had my 3rd service done last week at honda dealer. original quote was £396 (fuel filter and brake fluid change inflated price). But since i have k&n air filter and pollen filter asked them not to change those so had adjusted price of £298 :grin2: was well happy about it.
 

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My experience with my local Honda approved dealer was terrible. I keep my cars for a few year anyway and do all of my own servicing and do it more comprehensively than Honda recommend. 10K or 6 Month, whichever comes first. I always use OEM on Service parts. That way I know it's done, saves me money and gives me the sense of satisfaction that I'm looking after my own car. Everyone to their own but a stamp in a book means nothing to me.

I'll whip this photo out again, this is a filter that had covered 27k. Honda Approved and Honda UK find this acceptable and don't think it requires changing as the car had not covered 33k. Also attached is Honda response. I know who won't be doing my servicing..
100% agree with you I have had the exact same experience when buying the "Used Approved" scam.
They don't check anything other than mandatory items i.e. safety items so that you can not take any legal action should anything go seriously wrong.
Usually things like tyres, brakes, wipers are replaced if absolutely necessary, wash and vac and your ready to go.

Ours had 68k when we bought it and I always give the car a once over my filters were not replaced in that mileage. Surprised it actually started with such a blocked air filter.
So my confidence is not there anymore you much rather buy a car from an enthusiast where invoices are well kept anybody can get a book stamped.
 

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Ex-Pat Geordie!
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I keep a log of what I've done and receipts for everything I've bought for servicing. I always keep my cars past the warranty period so Stamps mean nothing and with the mileage I do, the car won't be worth much when I trade in.
 

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Whenever I trade my old one in at a dealer the first thing they want to see before they offer any trade in value is the service book.

As you say though, often, home mechanics do a better job of replacing filters.
 
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