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· Registered
1 Posts
Discussion Starter · #1 ·
Hi all!

Firstly i'd like to say that I have found this forum very useful leading up to the purchase of a Civic.

I purchased a 2007 Honda Civic 2.2d from my local Honda dealer and given a few more miles I will contribute a review to the relevant section of this forum.

I do have a question; the vehicle came with a Honda Warranty - do I need to take it back to the dealer for servicing or can I have it done by an independent (with Honda parts and in line with the guidelines of course)?

I seem to remember that manufactures are not allowed to make you use a dealer for servicing but this may just be on new car warranties?

The terms and conditions are worded in a way that seem to imply that it is necessary to take it to a dealer for servicing.

Many thanks in advance!

· Super Moderator
22,161 Posts
Quoted from the AA website:

"You are not obliged (since October 2003) to get the car serviced by a franchise dealer during the warranty period.

You must though get it serviced according to the manufacturer's recommended schedule and criteria using only manufacturer approved parts.

The legislation only applies to the part of the warranty offered by the manufacturer, i.e. insurance-backed extended warranties offered by dealers are not covered and may stipulate different conditions.

If you do get the car serviced outside the dealer networkyou must make sure it's done to the maker's recommended schedule and criteria using approved parts. You must also keep records so you can demonstrate to the manufacturer that servicing was undertaken to their requirements.

You should still get warranty work undertaken by the franchised dealer as it is easier for them to deal directly with the manufacturer."
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