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Discussion starter · #22 ·
Just a quick update to this. Got a brand new damper back from Bilstein. Still the same noise, but just not as loud. Think the rears need to be modified to suit and not just the fronts. Shame really as the kit very good makes car feel much more planted.
 
Discussion starter · #23 ·
Spoke to abp again yesterday and they have offered me to sell them on my behalf which is not what I'm wanting. Also will not offer a full refund which a joke. Apparently they have sold 72 kits and only had 3 faults with this kit. Thinking of taking this to my local citizens advise as there is a problem with this kit and it still makes the noise. Apparently on the older cars it doesn't make the noise.
 
Just to clarify that we didn't supply this kit to Dave as he purchased it directly from Eight Speed.

We also never fitted the kit to the car but we have been assisting him in trying to get the issue resolved.

We've now sold 47 of these kits for the Type R and the feedback is very positive indeed. I also have a kit on my car and love it, after previously using OE, KW Variant 3, Eibach pro-kit, ABP Eibach -30mm and this is the best by far.

Chris
 
Just to clarify that we didn't supply this kit to Dave as he purchased it directly from Eight Speed.

We also never fitted the kit to the car but we have been assisting him in trying to get the issue resolved.

We've now sold 47 of these kits for the Type R and the feedback is very positive indeed. I also have a kit on my car and love it, after previously using OE, KW Variant 3, Eibach pro-kit, ABP Eibach -30mm and this is the best by far.

Chris
Yea, i'll second this! I have the b14 kit fitted and its awesome!!


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Discussion starter · #26 · (Edited)
Yes eight speed have bought this from you it makes no difference. The kit is Not a direct fit for the fn2. If there is no issue with the kit why have I and two other members on the forum message me about the same issue? You can't put the blame on eight speed you got the contract with Bilstein to supply this kit, I have spoken to Bilstein and they don't have a solution as this kit is not a direct fit for the fn2. It's not Bilstein or 8 speeds responsibility, it is your responsibility to offer me my money back. You have taken a contract of Bilstein to supply this kit fully knowing it does not fit therefore I'm NOT taking this up with Bilstein. All Bilstein have done is accused Stevie of over tightening the kit when it wasn't over tightened as the new the damper is making the same noise. There is NO issue with my chassis at all!!!

I am going to keep pursuing this until you offer me my money back and not going to let this be brushed under the carpet. I like everyone else on here has made lots of sacrifices to buy modifications and when you buy something at this cost for it to make rattling noise makes me very annoyed. I feel your customer service is appalling with regards to this issue, passing me back to Bilstein. Do you not understand there is a labour cost to keep taking this part off sending it back to Bilstein? Stevie has been great and not charged me anything at all whilst looking into this. He has actually made a major loss and I've wasted lots of money having to keep going to and from eight speed.
 
Dave....you are bordering on harrassment.
You paid eightspeed for the shocks....so your contract is with eightspeed.
Its upto eightspeed to resolve any issues you have.

Can you clarify why you think the set is not for the FN2 ?
Does the packaging not state such ?
Why are you fitting non FN2 parts if you new they were not the correct parts for the car ?
Surely you should have sent them back rather than fit them ?
 
Can you clarify why you think the set is not for the FN2 ?
Does the packaging not state such ?
Why are you fitting non FN2 parts if you new they were not the correct parts for the car ?
Surely you should have sent them back rather than fit them ?
To clarify this detail:

The B14 kit used on the FN2 Type R uses modified FRONT strut housings in order to fit the Type R. These modifications are carried out by ABP upon arrival in the UK with the full understanding and support of Bilstein UK.

NOTHING is modified on the rear at all including the shocks, springs, coil over platforms etc. All required mods for FN2 fitment are on the FRONT struts.

All FN model Civics use the same size & style rear dampers and the only differences between the Type R and other models is the pressure / valving of the shock absorber internals. Therefore the rear Bilstein B14 kit fits ALL models including Type R and 2.2 Diesel.

THIS KIT WAS BOUGHT FROM EIGHT SPEED so I don't understand why we are our customer service standards are being attacked or we are being asked to provide the end user with a refund :confused:

Chris
 
How much for this kit and fitting please ABP? Could you pm me a price thanks.
 
Blah blah, moan moan.
Sorry for the moan but you are getting irritating now, how many threads have you got going where your waffling on about these damn coilovers?? :facepalm:

You purchased the coilovers from eightspeed not ABP, so your complaint is with eightspeed and then it's up to them to contact ABP/blisten.

I think it is out of order that you come on a forum slating a company that has done nothing but bend over backwards to help despite making 0% profit from you as you went elsewhere to buy the kit in the first place!!!
 
As above your claim is with Eightspeed and the manfacturer under the SGA.
 
ABP are clearly not to blame in any way shape or form and are well regarded and generous business!

This kind of thread acting like an arse and going arse about tit at the wrong person.

are you targeting ABP because someone at eightspeed told you too?
 
Discussion starter · #37 ·
ABP are clearly not to blame in any way shape or form and are well regarded and generous business!

This kind of thread acting like an arse and going arse about tit at the wrong person.

are you targeting ABP because someone at eightspeed told you too?
Nobody has told me too, I have bought nearly every part from 8 speed, he fitted my diff, spacers, stoptech kit, exhaust and all fit like a glove there awsome. Fitting the dampers is a simple job really, could even do it myself if I had ramp
 
Nobody has told me too, I have bought nearly every part from 8 speed, he fitted my diff, spacers, stoptech kit, exhaust and all fit like a glove there awsome. Fitting the dampers is a simple job really, could even do it myself if I had ramp
Dave,

Go through the channels contact 8speed saying you want your money back, they will then goto apb who will then goto bilstien. Simples.

And why do you need a ramp? Suspension can be changed when the cars on axel stands!
 
why would such a professional supplier fit parts not meant for your car, or is it as Chris states and there has been no modification to the rears
 
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