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just saw this thread yesterday and after eleven months of having my Double DIN and my display still going on and off and dimming, thinking it was my car not the connects2, I decided to email Bob yesterday at Impulse. And within an hour of my initial email we had conversed 4 times, and Bob offered to send me a new box on basis of a refundable deposit when I send the old one back. Agree Bob and Impulse are amazing, I am in Australia and they still offer better service than anyone locally could hope to give me. 10 out of 10 for Impulse.
 

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Recently fitted an alpine double din using the connects2 wiring adapter. For some reason, the steering controls have never worked. I'v triple checked and all wiring is definitely connected correctly incl the alpine patch lead, even heatshrinked all connections.

Problem is now, my clock display has suddenly gone off as if no power is going to that screen!? I've checked various fuses in car and under bonnet but all ok.

Does anyone know if this screen has its own fuse/circuit breaker anywhere?

Could it be the connects2 black box is u/s?

Thanks,
Where is the black box for the steering wheel controls in carr
 
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