Last year (2016) took my 2013 1.6 CR-V with under 20k to my local Somerset Honda dealer (still under 3yr guarantee) over the clutch judder, sometimes extremely severe when pulling away in the colder mornings, here I received very poor customer care service including being fobbed off with "it's dampness on the clutch", "it affects all the 1.6 diesels including the Civic", "it can be stripped down but if no fault found the cost will be billed to me" - left me thinking what a bulls dung excuse not to do anything for the customer, don't intend using them again.
Ended up taking it to Exeter where the customer service was what I imagine Honda expect it to be, left car overnight with them returning myself the next morning to go out with their test driver who did experience the judder, unfortunate only mildly but action was taken and the clutch stripped down but 'found nothing wrong', Honda uk asked for it and they 'found nothing wrong' but led to believe clutch was replaced, the CR-V was returned to me without the judder, again would like to confirm my satisfaction with that dealership they clearly did all they could for me.
I have written to Honda UK expressing my views as above and a bit more including my opinion it is a DMF problem, to me the clutch take up is totally without feeling and vague, it often feels rubbery or springy when going over poor road surfaces (and there are plenty of them!) most likely caused by the DMF (springs of) between the engine and drive train
Now 2017 and the sad news; the judder on pulling away is returning. I didn't buy a Honda expecting this sort of issue and as it's been around for a few years now can only assume Honda aren't in a hurry to resolve it or maybe to admit a fault because it would cost them lots and lots of money in replacing DMF's?