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could this be a topic for Gloria Hunniford and "Rip off Britain"?
or Trading Standards as there tester(s) clearly cannot understand the regulations.

That might get their attention.
 

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just be carefull try not to mention forums or stuff just say you have taken advice
do mention vosa
they dont like forums being involved and tend to use it as a negative for settling
i was threatened with legal action from a furniture place by solicitors letter
lucky for me i hadnt posted anything that was not accurate or true
it was the local store not exactly being honest about there **** up
i got my money back
should have been compensated too but never pushed that and im no longer welcome in there stores
i think thats how they worded it
 

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There is label on light somewhere, and if low beam is HID, there must be marking "00 DC" .

Every MOT guy should know that kind of things by heart,

Some markings on headlights:

C - low beam, R - high beam, CR - dual mode (low and high beam) light with incandescent lamps
HС - low beam, HR - high beam, HСR - dual mode light with halogen lamps filament
DC - low beam, DR - high beam, DCR - dual-mode light with gas-discharge light sources

C - low beam
R - high beam
H - only with halogen headlight
HCR - near and far with a halogen bulb
DC - near xenon
DCR - far and near xenon
PL - plastic diffuser
S - headlight lamp (all-glass)
B - fog lamp
A - side light
02 - approval code


317593
 

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There is label on light somewhere, and if low beam is HID, there must be marking "00 DC" .

Every MOT guy should know that kind of things by heart,

Some markings on headlights:

C - low beam, R - high beam, CR - dual mode (low and high beam) light with incandescent lamps
HС - low beam, HR - high beam, HСR - dual mode light with halogen lamps filament
DC - low beam, DR - high beam, DCR - dual-mode light with gas-discharge light sources

C - low beam
R - high beam
H - only with halogen headlight
HCR - near and far with a halogen bulb
DC - near xenon
DCR - far and near xenon
PL - plastic diffuser
S - headlight lamp (all-glass)
B - fog lamp
A - side light
02 - approval code


View attachment 317593
Excellent information.

I can confirm I have the sticker, with the exact coding you describe.

In fact, the sticker has the information exactly as outlined in your photo.

This is present on both headlight units they removed.

I have contacted the DVSA building upon the email forwarded to me. I'll let you all know ASAP.

Thank you for the help everyone.
What a bunch of lovely users this forum has, you've been invaluable! (y)
 

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i-Vtec
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4,323 Posts
Further update to this. We have received a further email from Shaun, a Policy Specialist at the DVSA. The shortened version, and most important bit, is this.

I have spoken to the Site manager at the garage and he informed me that the headlamp aim was low on both headlamps and there was no way to adjust to the headlamps. This would seem logical as HID headlamps require an automatic levelling system, either in the headlamps or the vehicle’s suspension system. Therefore, if the headlamp aim is low the lamps must have either been installed incorrectly, or the levelling system is not working correctly.

The Site Manager has stated that the only way to address the issue of the headlamp aim was to change the headlamps. This may or may not be true, but I explained that it does alter the fact that the headlamps should not have failed for light source and lamp not compatible.


So even the DVSA is now saying the garage failed the car wrongly. Personally i think the leveller bars are both broken and the reason for the lights being low.
 

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Could be.
My HIDs were low (not enough to fail MOT) and when Honda serviced it they adjusted them. Must have used the white hex adjusters on the headlight units, there was no mention of issues with the self-levellers.
 

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Could be.
My HIDs were low (not enough to fail MOT) and when Honda serviced it they adjusted them. Must have used the white hex adjusters on the headlight units, there was no mention of issues with the self-levellers.
I was just about to ask this.

So am I right in thinking - both the halogen and HID civics have the hex adjuster?

They are clearly visible as expected on my HID headlights, the issue is I haven't a clue if turning the HEX head is doing anything anymore, because the lights aren't in the car...

The garage has specifically stated that there is no way to manually adjust them.

But from my eye, if you open the bonnet all of the markings are there as if you could manually adjust them - so you must assume the garage tried and failed (... Do we trust that, given the circumstances - no accusation here, of course).

All of my research suggests they need manually "setting" via the HEX, and then the auto-levelling compensates for load, within that manually set range.

Now that the lights have been replaced with halogen headlight units - I'm assume I no longer have auto leveling at all (whether broken or not)

So I cannot even test if it is working by shoving a fat mate in the boot?

anyway, I'm happy to debate this one - auto-levelling might well be broken, that's a more difficult one for me to call out. But I'm very happy to see my gut feeling was right on the HID!

Cheers again
 

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Super Moderator
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without working self levelling or the manual button on the dash (which you don't have IIRC?) then you are goonered.

as far as I see it the hex adjusters are for fine adjustment of the beams in either type.
look under body/lights exterior/headlights & headlights adjuster Funkimunks ngESM
 
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