Hi, I know there are a few threads about this but I would appreciate your input before I take the car into the dealers.
My car is a 2019 1.5 Sport. I bought it ex demo last June and it now has 8000 ish miles on the clock.
The air con stopped working on Tuesday, though I hadn't driven the car for about two weeks prior.
I called Honda customer service, and to be honest I wish I'd just beaten my head against a brick wall. It would have been less painful.
I called my local dealership to book it in and enquired if this would be covered under the warranty. They were quite helpful and, understandably, explained that until they see the car they couldn't say for sure but felt that unless a stone had punctured the condenser it should be covered.
I've read on here and other forums that there seems to be a known problem with the condensers on the 10th generation cars and a Technical Service Bulletin ( TSB-19-091 ) was issued due to manufacturing tolerance problems but this seems to only be valid in the USA and not Europe.
I've inspected my condenser and there is no sign of stone damage.
So my questions are: Has anyone else had air con problems in the UK and if so what were they and were they repaired under warranty? Also were Honda helpful in resolving the issue or did they try to push back claiming it wasn't a warranty issue.
As always, many thanks in advance.
Dave.
My car is a 2019 1.5 Sport. I bought it ex demo last June and it now has 8000 ish miles on the clock.
The air con stopped working on Tuesday, though I hadn't driven the car for about two weeks prior.
I called Honda customer service, and to be honest I wish I'd just beaten my head against a brick wall. It would have been less painful.
I called my local dealership to book it in and enquired if this would be covered under the warranty. They were quite helpful and, understandably, explained that until they see the car they couldn't say for sure but felt that unless a stone had punctured the condenser it should be covered.
I've read on here and other forums that there seems to be a known problem with the condensers on the 10th generation cars and a Technical Service Bulletin ( TSB-19-091 ) was issued due to manufacturing tolerance problems but this seems to only be valid in the USA and not Europe.
I've inspected my condenser and there is no sign of stone damage.
So my questions are: Has anyone else had air con problems in the UK and if so what were they and were they repaired under warranty? Also were Honda helpful in resolving the issue or did they try to push back claiming it wasn't a warranty issue.
As always, many thanks in advance.
Dave.