I had one as well. Car goes in next week for its checkup and the windscreen clip things as well (which the chap on the service desk knew all about) And....I get a free courtesy car as well, not like some of those other dealers that now charge a tenner or so.
Had my EPS unit replaced months ago (when I couldn't turn the steering wheel going round a small roundabout in Portsmouth!) - also got the rear shocks replaced when the car was almost new.
Anyways - still got the letter!
Got the letter and the EPS unit was ordered today after the checks were carried out during my second service. Also had the replacement fuel filler cap fitted at the same time (full replacement, not foam).
Having my EPS and filler cap issues sorted when it goes in for it's 1st service in Feb (amongst other issues).
They want to charge the £10 (plus £500 excess) for a courtesy car, so I've decided to pay my workmate the tenner for his petrol / time / trouble and get a lift - at least I haven't got the worry of the excess then!
The loan car £10 is to reduce the excess to £500 (like most insurance policies). You dont have to pay this, but if you don't the excess will usually be a couple of grand . So worth paying the Tenner.
My local dealer where I bought my car have pretty much stopped doing "Loan" cars and have switched to "rental" cars.
I mean they still do offer to provide you with a car with £11.25 to cover the insurance excess situation, but now they also charge 16p per mile in costs when you borrow one . Hardly a muthafrakin curtosy is it!!!!!!. Their excuss is that they now put petrol in the car..... oh really, and petrol costs 16p per mile does it?
Case in point, I was going to drop my car off on the way home from work borrow a "rental" and pick my car up on the way home the next day. This would have been around 58+miles in total on the "rental". So that would have cost me £21+.
If I was paying the petrol it would have cost the £11.25 plus just over a gallon and a bit, so maybe £18ish max. But I wouldnt have minded that as it would have been my choice to put the petrol in the car and use is as a "curtosy" provided by my dealer whilst I provided them with my business. Being told I must pay 16p a mile for something that they themselves tell me I am already entitled to is just plain "mercedes" behaviour. It would have also meant that I could not have used the car in the evening as I would have incurred far higher costs (I was out to see a mate that night so my "curtosy" car would have cost in excess of £35 in charges!!!)
Bloody annoyed about this as when I bought the car I was told all about the services they offer and "free" curtosy car was one of them. As was collection and delivery for whenever my car is serviced.... although they failed to mention that the collection & delivery drivers don't work on a Saturday and never have done.
So I know this is fairly common and yes I've read the other threads
so I want to ask, I cant for the life of me find a drain hole in the fuel filler area on my 2.2 diesel - is there one for my car please?
Just a quick question - the OH was out in the car last night and reported that the heater wasn't working. Tried it this morning and it seemed fine - for about 2 minutes - and then it shut itself off.
I noticed that the motor sounded a little noisy, but other than that it seemed fine - I was...
This has been for sometime now and it's getting increasingly frustrating I had a leak in the boot where it runs around the boot the rubber part.
It's also on the rear strut tops?? Where are the common problems at because I can't see anything on the net mk8 civic... Also noticed slight water...
Recently my passengers side heated Wing mirror has stopped working, although drivers side is fine.
The electric mirrors move fine on both sides, just seems to be the heated element on that 1 side.