[aziarmir14]

Hi went halfords today to upgrade my bulbs, but on the drivers side they've pulled the bulb holder/ socket from the headlamp. Is this a case of just removing the headllight and folding the tabs in red over. And should halfords carry out the repair free of charge. As its bumper off, to remove headlight.

9

 

[scaramanga]

Depends on halfords disclaimers
If they don't have a at owners risk added into small print
Then I'd say they are liable

 

[Das]

To do that they must have pulled the bulb instead of unclipping it first. Its Halfords job to repair it as far as im concerned. I think your diagnosis for repair is pretty much spot on, but how you can manage that with out removing the headlight glass in the first place is anyone's guess.

 

[patchmau5]

I’ve always valued my knuckle skin at less than what they charge anyway. £5 to change one bulb? Skin grows back mate.

 

[aziarmir14]

Thxs all.

 

[Wilmo]

wouldn't take a wheelbarrow to Halfords.

lesson learned I hope

 

[Kremmen]

When I worked, all the company cars, supplied by Inchcape, regardless of make were serviced at Halfords.

The number of mistakes and damage they caused was a worry. Normal basic service, oil and filters, OK, but anything extra they often couldn't cope, but tried anyway, and a main dealer visit was needed.

 

[andyk134]

When I worked, all the company cars, supplied by Inchcape, regardless of make were serviced at Halfords.

The number of mistakes and damage they caused was a worry. Normal basic service, oil and filters, OK, but anything extra they often couldn't cope, but tried anyway, and a main dealer visit was needed.

Same goes for most of the non specialist places like Kwik Fit and the like. The basics they can just about manage, but anything a bit more technical I wouldn’t waste my time as it would only have to be put right elsewhere.

 

[greentrees]

When I worked, all the company cars, supplied by Inchcape, regardless of make were serviced at Halfords.

The number of mistakes and damage they caused was a worry. Normal basic service, oil and filters, OK, but anything extra they often couldn't cope, but tried anyway, and a main dealer visit was needed.

In fairness main dealers mess things up too - disappointingly they are no guarantee of better service