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Such a newbie
Joined
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22 Posts
Discussion Starter #1
I've been lurking here for a few days, as I've only just picked up my mk8 Civic - but I've found so much useful information here that I decided to fork out for a Supporter membership.
The supporter FAQ page says that the upgrade should happen straight away, but it hasn't yet even though the transaction is successfully showing on my PayPal account.


Is there something special or magic that I need to do (do I need to learn the secret handshake first?), or do I just need to learn to be more patient?
 

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Administrator
Joined
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18,083 Posts
Hmmm, your status has not changed to Supporter.

To chase this up can you PM Civ_Admin with your PayPal info and they should be able to complete your registration.
 

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Super Moderator
Joined
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21,029 Posts
I've made a post to Civ_Admin.

If this goes along the current trend it'll be months before this gets any attention so all you can do is complain via PM to them.
 

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Such a newbie
Joined
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22 Posts
Discussion Starter #6
Thanks for sending a message - like Ray_S, I can't send PMs yet. Rest assured that if I haven't heard anything by the time I can send PMs, I'll start chasing it up myself.


Waiting for months for something that I paid for (regardless of how low that amount might be) is not a reasonable expectation.
 

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Registered
Joined
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16 Posts
I think the issue is that they've not updated the postback url to https yet... PayPal announced updates months ago requiring all postback url's to be https. (Postback is what auto updates the accounts.) See https://www.paypal.com/sg/webapps/mpp/ipn-verification-https
 

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Administrator
Joined
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1,499 Posts
Hey guys,

If you made a payment to upgrade your subscription and it has not reflected on your profile here yet, we can get this corrected for you. Can you provide me with the following info:


1. Your Paypal email address.
2. Date of Payment
3. Amount of payment
4. Transaction ID # of payment (which can be found in your PAYPAL receipt of the payment in question).


Send us a PM. Do NOT NOT NOT post the information here.
 

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Super Moderator
Joined
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21,029 Posts
@Civ_Admin

At least one of them doesn't have enough membership time and/or posts to perform a PM.

They need 2 weeks membership and 20 posts. The reason for this restriction was to stop the drive-by people trying to trade behind the scenes before they were considered true members. We saw a spate of them so we acted.


Back to you .....


.
 

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Super Moderator
Joined
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21,029 Posts
We now have a list of errors, some serious, and all the attention they are getting is to be put on a tech list till god knows when.

We, the Mod team, have tried our best time after time but they are beating us into submission.

It's been annoying, frustrating, heartbreaking to a degree to see the site descend into chaos and have so many ongoing errors and we are powerless to act.
 

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Such a newbie
Joined
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22 Posts
Discussion Starter #12
Thanks for trying anyway guys.
As far as Civ_Admin's post goes, I think maybe a "sarcastic thanks" button might be the only way to react to that :wink3:
 

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Premium Member
Joined
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3 Posts
Hi

please could you message me about the supporter, i made a payment yesterday but unable to PM due to the rules.

many thanks
 

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Enjoying life
Joined
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8,562 Posts
Love this tune

 

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Such a newbie
Joined
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22 Posts
Discussion Starter #19
Got Erik's email and responded to it, and Erik says he's forwarded the details on the Sales Team. Now I guess we wait until they respond...
 

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Super Moderator
Joined
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21,029 Posts
Once you've been here 2 weeks, and assuming nothing has happened re Supporter status, post back here.

We can then raise your post count to 20, if it's not already there, so you can PM Civ_Admin directly.
 
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