2006+ Honda Civic Forum banner
1 - 20 of 25 Posts

·
Premium Member
Joined
·
173 Posts
Discussion Starter · #1 ·
After having been arguing and pleading my case with Honda for just about six weeks, I have finally given up and am gonna have to come up with the sum of £1400 pounds to get my fn2 back on the road! No gearbox issues had the car for 10 months and loved every minute of ownership, pull up to traffic lights 6 weeks ago and it won't go in to first or second gear at all! I get the car to Honda and they tell me the gear selector is broken and needs replacing parts and labour £1400. My car is a 57 plate and is out of manufacturers warranty and stuck with extended warranty. However I'm 1250 miles overdue a service to stick within the terms and conditions of the extended warranty. The car hs only done 38,000 and after numerous phone calls and letters to and from they are not willing to pay out on the warranty nd our hiding behind the terms and conditions. Even if the car had been serviced they would never have found the problem with the transmission. Anyway rant over just gutted haven't had the car for a long time and miss the martelius exhaust note :( Anyway great customer service HUK you have been absolutely useless. Dealership however at cloverleaf reading have been superb.
 

·
Civinfo Wind Up Merchant
Joined
·
2,472 Posts
Dont be daft paying that much mate...

Take it to an independant garage, the bill will be dramatically reduced and the workmanship is normally greater :rolleyes:
 

·
Premium Member
Joined
·
173 Posts
Discussion Starter · #5 ·
Can't really the gearbox has been stripped down to find the fault originally, so already owe them £350 before repairs have started!!!
 

·
...............Daedalus
Joined
·
3,687 Posts
Feel for you mate. You've always got to read the small print with warranties and insurance as companies will try anything to get out of paying up.

Sent from my X10i using Tapatalk
 

·
Civinfo Wind Up Merchant
Joined
·
2,472 Posts
Tell them to sling everything they have removed into a box in the boot, and get the car to a movable (not drivable) state, pay your outstanding bill and go elsewhere, most garages have a recovery truck with winch :)

That's just what i'd do, the dealers may not like it but i prefer a job done well; not just $$$$ in someones eyes!!


Good luck either way mate!
 

·
Dr. Evil
Joined
·
3,831 Posts
That's a load of crap. The fault would've happened if it'd been serviced or not, they wouldn't have touched the gearbox! I'd consider taking a complaint further. Is the extended warranty with Honda or a third party?
 

·
Premium Member
Joined
·
2,202 Posts
I'd go to a gearbox specialist. The labour is probably the thing which is expensive here. Also it might be worth checking the gear linkage yourself as I has one come off in a corsa. I just popped the hood and reconnected it.
 

·
Premium Member
Joined
·
645 Posts
I wouldnt use honda ever again now as there saying your warrenty is now void? Find a friendly local chap and get the stuff fixed cheaper from now on
 

·
Its a cake, not a biscuit
Joined
·
2,046 Posts
Tell them to sling everything they have removed into a box in the boot, and get the car to a movable (not drivable) state, pay your outstanding bill and go elsewhere, most garages have a recovery truck with winch :)
+1

If they see how serious you are about taking it elsewhere the dealer might even say they'd cut you a deal?...its worth a shot.

Good luck with getting it sorted.
 

·
Registered
Joined
·
3,543 Posts
Tell them to sling everything they have removed into a box in the boot, and get the car to a movable (not drivable) state, pay your outstanding bill and go elsewhere, most garages have a recovery truck with winch :)

That's just what i'd do, the dealers may not like it but i prefer a job done well; not just $$$$ in someones eyes!!


Good luck either way mate!
defo this!
 

·
Premium Member
Joined
·
173 Posts
Discussion Starter · #15 ·
Done pretty much all of the above, they have agreed a goodwill figure of 380 pounds off the part, leaves the bill at about £1000! Normally would go locally and do with my other vehicles but with my pride and joy I wanted to take it to the proper dealership and do it all properly! It's the crappy extended warranty that I have and they are just hiding behind the mileage. Yes its my fault should have read small print but the letter from Honda reminding it would soon be needing its annual service only just came I forgot about the mileage. Still ridiculous, sent email after email and letter after letter but they stick with saying if I had hadit serviced they would have found fault so........ Anyway I'm getting the work done now and get the car back next week, it's like I'm buying it all over again haven't driven it for what seems like ages. Thanks for comments :D
 

·
Registered
Joined
·
2,014 Posts
Done pretty much all of the above, they have agreed a goodwill figure of 380 pounds off the part, leaves the bill at about £1000! Normally would go locally and do with my other vehicles but with my pride and joy I wanted to take it to the proper dealership and do it all properly! It's the crappy extended warranty that I have and they are just hiding behind the mileage. Yes its my fault should have read small print but the letter from Honda reminding it would soon be needing its annual service only just came I forgot about the mileage. Still ridiculous, sent email after email and letter after letter but they stick with saying if I had hadit serviced they would have found fault so........ Anyway I'm getting the work done now and get the car back next week, it's like I'm buying it all over again haven't driven it for what seems like ages. Thanks for comments :D
Biggest mistake ever. imo
 

·
Civinfo Wind Up Merchant
Joined
·
2,472 Posts
Just because they sell you the car certainly does not make them the best place to take it for work, trust me :p

I work for a Dealership but my parents own an independent garage, my car would not be seen as scrap in a workshop with the dealer monkeys...


Put it this way, i walked past 2 of the engineers trying to get some double side tape off a BRAND NEW Mondeo door today... take a guess at their 'weapon' choice...

One was using a credit card - OK, not the worst thing in the world...
The other was using and ice scraper, pushing hard enough for me to watch the panel warp inwards with each pass he made on the glue

Like I've said, just because they sell the car does NOT make them more qualified or 'better' lol
I go as far as saying, more often than not it's the opposite...


I sincerely hope your car gets sorted out and everything goes well mate, make sure you give it a PROPER check before you drive off though :rolleyes:
 

·
Premium Member
Joined
·
5,303 Posts
Make sure you get some warranty from the work they have carried out and get it in writing. If gearboxes are not assembled correctly (clearances between gears and syncromesh etc) they can fail in a very short time afterwards. If they are putting in new parts, all the clearances will need to be checked again against factory specs
 
1 - 20 of 25 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top