Interesting one this - well to me anyway.
Bought my car from Swansway Honda in Stockport last August. Also purchsed the £399 service package which includes 2 MOTs plus a brake fluid and air con service along with 2 scheduled services.
Good value in my book.
But here's the rub - I have 3 dates as to when the car needs servicing.
1) 9th march 2012 - 12 months from last service in the book.
2) July 2012 - this shown on the service agreement.
3) 4th August 2012 - said to me verbally by dealer last week - ie 12 months after purchase of vehicle.
Point 3) is the main one - the dealer said a full service would be carried out pre-delivery. I admit I didn't check the book but the oil was as clear as could be and had obviously been done recently. No entry was made in the service record. When I queried this last week, I was told that ALL CARS had a service pre delivery so I wouldn't need another one until 12 months after purchase - ie 4/8/12.
And yet, today, I recieved a reminder from the dealer offering me a service for £120 and saying my car would soon need a service "according to our records."
What's going on?
Has nayone else had this issue? My main concern is not to invalidate the used car warranty.
Bought my car from Swansway Honda in Stockport last August. Also purchsed the £399 service package which includes 2 MOTs plus a brake fluid and air con service along with 2 scheduled services.
Good value in my book.
But here's the rub - I have 3 dates as to when the car needs servicing.
1) 9th march 2012 - 12 months from last service in the book.
2) July 2012 - this shown on the service agreement.
3) 4th August 2012 - said to me verbally by dealer last week - ie 12 months after purchase of vehicle.
Point 3) is the main one - the dealer said a full service would be carried out pre-delivery. I admit I didn't check the book but the oil was as clear as could be and had obviously been done recently. No entry was made in the service record. When I queried this last week, I was told that ALL CARS had a service pre delivery so I wouldn't need another one until 12 months after purchase - ie 4/8/12.
And yet, today, I recieved a reminder from the dealer offering me a service for £120 and saying my car would soon need a service "according to our records."
What's going on?
Has nayone else had this issue? My main concern is not to invalidate the used car warranty.
