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Discussion Starter #1
with my paint chips... not acceptable

only done 3k hardly been on the motorway but after a 70 mile round trip to holdcroft on wednesday i have another great big chip to go with many others, some being about 5-6 mil long by 3 mil wide

so got onto the dealer and he said we have no way of testing the paint
so phond hondauk and there looking into it and getting back to me within
48 hours to get it looked at

not holding my breath but i will try and put up a decent fight as its just not acceptable

wish me luck...lol..
 

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Aye Aye....
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Good luck mate I'm just about to phone Honda to do the same this water based rubbish they are using is so much worse than the non water based they used on my 57 plate ctr
 

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<3
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Good luck, I hope something good comes of this and you can get this resprayed. I think recently there has been a successful claim for a respray on warranty.

Just dont take it to Lookers Warrington!! ;)

Terrible paintwork
 

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Discussion Starter #4
no staying clear of them after i read that thread ( was it yours)
i nearly got my ctr from there when i was looking as i was over in the vw dealers looking at the gti, crossed over to have a look at the ctr.
i walked out of warrington dealer when i asked if they had a milano in stock and how long delivery, guess what the salesman said " we have 3 being deliverd from japan in 3 days"......
 

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Lmao! The sales man that I dealt with was actually very nice.. I think a disgruntled member of staff to be honest! Yeah I only popped into Honda across the road from the other places too.

And yes it was my tale of woe - I ended going to Gordon's Bolton and received much better service!
 

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Discussion Starter #6
yeh this salesman was very nice but obiously liked telling lies...lol..

so went to chester honda, now owned by holdcroft since i bought the car,
not experianced any customer service off them yet other than we cant help with your paintwork... not a good start...
 

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<3
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Join my tour of dealerships, I am still not finished lol. Good luck with HUK - keep us posted.
 

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Discussion Starter #8
think i will deal with gordons when the time comes

will keep you posted on he out come

fingers crossed
 

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Name and shame that sales person


Sent from my iPhone using Tapatalk
 

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Discussion Starter #10
i have no idea of his name ** as i just popped in as i wasnt even thinking of the civic
like i say i went elsewere after he said that, all i can say it was lookers warrington!
 

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Discussion Starter #11
HUK phoned and have booked me in with the dealers
next week for a full inspection and paint test...

again wish me luck:facepalm:
 

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huk phoned and have booked me in with the dealers
next week for a full inspection and paint test...

Again wish me luck:facepalm:
whats happening with your paint work fella are they gonna sort it for you ?
 

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Discussion Starter #16
not been in yet, booked in on thursday afternoon.
thats the only day there paint specialist could get up to chester honda

will keep you posted though
 

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Onto my second Civic
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not been in yet, booked in on thursday afternoon.
thats the only day there paint specialist could get up to chester honda

will keep you posted though
Please do - my CTR looks to be identical to yours (even in mileage) and I'm just about to complain to Honda UK about the amount of paint chips I'm collecting. I'd be interested to hear how you fare.
 

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Discussion Starter #18
Jb75
I sure will keep you posted but again not holding my breath for a good out come, but I can but try!

I would give them a call anyway as there very helpful, I'm assuming when I get to the dealer is were all the negativty will start,


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I've got mines booked in on tues for an assessment and if I don't like the answer I get I'll be taking it further!!!!
 
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