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Tried to convince me that it was the oil in the gearbox that was too thick when the car / engine was cold.
Hasn't a ******in clue!!

I got a cup of tea off them, but it was very obvious he had NO intention of assisting with 'after sales'.

Al.
Yours also failed, i think i missed something?
 

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Mine was the first - a couple of months ago.

Spent AGES trying to get the CG666 to work acceptably - near-impossible to engage 1st when cold, but fine when warm.
Stevie of Grinspeed hit the nail on the head - the pressure plate will weaken when warm, permitting the hydraulics to work. CG simply thought it was oil-related!

Starter just suddenly started grinding a couple of times, then spun up freely - teeth gone.
Never saw what came off - invoice was enough!!

Cost me a fortune.

Car's great now - detuned, stock DMF / clutch (new), new damper and re-connected, and new owner even got the master and slave replaced when replacing the damper - not necessary, but the garage obviously worked on him, or they reached an understanding regarding 'what else whilst I'm here'.

Stock car is a Honda - won't go wrong without provocation - but the clutch is known to be weak, and unable to support 'upgrades' without signs ...

Al.
 

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Bye bye Honda...
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5,788 Posts

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Premium Member
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If only we had all seen that a lot earlier, we'd have been a lot wiser!!

Attitude is very consistent with what I saw.

Main thing for me is that it was obvious he had no intention of genuinely helping and every intention of avoiding.
That car was my only car - were it to have been a 2nd car, it would have been a different matter, but to fight a t**t like this would take time - not something you can do when related to your daily driver!!

Al.
 

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267 Posts
Discussion Starter #66
New SMF has arrived and is going back, I’m going to order an OEM clutch and DMF. When the 666 kit is out of the car I’ll photograph it and email CG stating I want a full refund. If they refuse I’ll contact the credit card company and take things from there. I’ve photographed the new SMF to compare against the one in my car when it comes out as I’m curious to see if the design has changed.
 

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Clutch pedal guru
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5,026 Posts
New SMF has arrived and is going back, I’m going to order an OEM clutch and DMF. When the 666 kit is out of the car I’ll photograph it and email CG stating I want a full refund. If they refuse I’ll contact the credit card company and take things from there. I’ve photographed the new SMF to compare against the one in my car when it comes out as I’m curious to see if the design has changed.
Brill mate. Stick to your guns.
 

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TBH, that's what happened with mine.

I 'demapped' it before I sold it - £50 to return the original map from Celtic - and the new owner found that the damper hadn't just been bypassed, it had been removed. My fault for not making a clear 'arrangement' with Stevie of Grinspeed.

To be fair, I paid for a new damper, rigid hoses and 'some' labour. Nothing was wrong with the master and slave so wasn't ever going to accept that cost.
The whole 'experience' was a lesson to me - and bloody expensive as well.

Al.
 

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Premium Member
Joined
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582 Posts
Mine was the first - a couple of months ago.

Spent AGES trying to get the CG666 to work acceptably - near-impossible to engage 1st when cold, but fine when warm.
Stevie of Grinspeed hit the nail on the head - the pressure plate will weaken when warm, permitting the hydraulics to work. CG simply thought it was oil-related!

Starter just suddenly started grinding a couple of times, then spun up freely - teeth gone.
Never saw what came off - invoice was enough!!

Cost me a fortune.

Car's great now - detuned, stock DMF / clutch (new), new damper and re-connected, and new owner even got the master and slave replaced when replacing the damper - not necessary, but the garage obviously worked on him, or they reached an understanding regarding 'what else whilst I'm here'.

Stock car is a Honda - won't go wrong without provocation - but the clutch is known to be weak, and unable to support 'upgrades' without signs ...

Al.
Touching wood mine works for now. I think ill just go ahead and sell it now that i will have the steering rack fixed. This car already cost an arm and a leg to take it where it is today so i hope to get half of the investment somehow. I get something strange - engine shakes when its hot outside but it doesnt when its cold or at least a lot less. The biting point rises a bit when the car runs for a while but its barely noticeable. Its also a bit on and off this clutch but u can get used to it.
 

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I had the twin plate CC in my car which i sold last night. Clutch on mine, albeit heavy was fine. Loved my car but reading all the horror stories on here and FB convinced me now is a good a time as any to sell up.

Car is gone but i will be staying loyal and upgrading to a Type R next, so still sticking around.

Sent from my SM-N915G using Tapatalk
 

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Premium Member
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267 Posts
Discussion Starter #73
Refund has been given, minus the postage, for the SMF that went back. I’m a reasonable guy and wouldn’t normally expect the postage to be refunded but his attitude on the phone, especially when my Mrs called to ask if they’d received the parcel, means I’m going to get the postage refunded too. He wasn’t happy when told he has to refund the postage and has outright stated he won’t be refunding it. It would seem they consider themselves exempt from the law so the Mrs is going to contact credit card company and inform them that CG don’t consider the Distance Sellkng Regulations applicable to themselves. It’s going to be interesting when the refund for the original 666 kit is put in.
 

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Clutch pedal guru
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5,026 Posts
Refund has been given, minus the postage, for the SMF that went back. I’m a reasonable guy and wouldn’t normally expect the postage to be refunded but his attitude on the phone, especially when my Mrs called to ask if they’d received the parcel, means I’m going to get the postage refunded too. He wasn’t happy when told he has to refund the postage and has outright stated he won’t be refunding it. It would seem they consider themselves exempt from the law so the Mrs is going to contact credit card company and inform them that CG don’t consider the Distance Sellkng Regulations applicable to themselves. It’s going to be interesting when the refund for the original 666 kit is put in.
Keep turning those thumb screws mate. You're fully within your rights to.
 

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Getting the credit card company to agree with you may be difficult.

Let us know how it goes and I may be able to advise as I have some experience in this area, but I fear this will be a tricky one to win without some independent evidence that the part isn't of satisfactory quality.
 

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Clutch pedal guru
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5,026 Posts
Getting the credit card company to agree with you may be difficult.

Let us know how it goes and I may be able to advise as I have some experience in this area, but I fear this will be a tricky one to win without some independent evidence that the part isn't of satisfactory quality.
He doesn't have to get either CG or the CC company to agree with him if the small claims court agrees with him because he has an engineers report.
 

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He doesn't have to get either CG or the CC company to agree with him if the small claims court agrees with him because he has an engineers report.
Going to small claims does seem more risky. If he has an engineer's report from a reputable company which says the part is defective in some way then that will probably be good enough for the credit card company. They will just claim their loss back off CG. And it won't cost anything to raise a dispute with the credit card company first, whereas a loss in small claims will cost a small amount of money.
 

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Premium Member
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267 Posts
Discussion Starter #79
The starter motor will be tested and a report produced, the starter will then be given with the flywheel to a specialist company that will give their expert opinion on what’s gone wrong. My mechanic is on holiday at the moment so things haven’t progressed yet. He’s back Monday morning so he’s hoping to start on Monday afternoon and be finished on Tuesday.
 
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