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Discussion Starter #1
wish we had this here

it is called the "three strikes and you're out" principle.


what would the motor industry think about that
 

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wish we had this here

it is called the "three strikes and you're out" principle.


what would the motor industry think about that

how do you mean geoff.

You can invoke the sale of goods act, see below

You have to invoke Sale of Goods Act 1979 as modified by Sale and Supply of Goods Act 1994, contending that the supplier is in breach of contract to you for supplying a car which was not "of satisfactory quality", or did not remain so for a reasonable period of time. Appeal Court Case law (Bernstein v/s Palmerston Motors 1987) has held that the supplier must be given three chances to rectify the fault for which the goods are rejected and must have failed to do so. The goods must be returned to the supplier together with all keys and paperwork. And the supplier (in the case of a car the dealer principal of the dealership) must be sent a letter by recorded delivery detailing why the car has been rejected as not "of satisfactory quality". Case law (Rogers v/s Parrish 1987) has put a limit of 6 months on the time you can successfully reject a car and obtain a full refund, though lesser refunds, taking account of mileage covered, may be obtained outside that period. The price you pay compared to market value will be taken into account. So if you buy a cheap car on trade terms you cannot reject it under the Act. And if you buy a cheap car (under £2,000) on retail terms from a trader, you cannot reasonably expect it to be perfect.

is this the sort of thing you mean???

Adrian

COULD THIS BE DELETED PLEASE!!!!!!!
 

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wish we had this here

it is called the "three strikes and you're out" principle.


what would the motor industry think about that

how do you mean geoff.

To reject a car you have to invoke the sale of goods act, see below



You have to invoke Sale of Goods Act 1979 as modified by Sale and Supply of Goods Act 1994, contending that the supplier is in breach of contract to you for supplying a car which was not "of satisfactory quality", or did not remain so for a reasonable period of time. Appeal Court Case law (Bernstein v/s Palmerston Motors 1987) has held that the supplier must be given three chances to rectify the fault for which the goods are rejected and must have failed to do so. The goods must be returned to the supplier together with all keys and paperwork. And the supplier (in the case of a car the dealer principal of the dealership) must be sent a letter by recorded delivery detailing why the car has been rejected as not "of satisfactory quality". Case law (Rogers v/s Parrish 1987) has put a limit of 6 months on the time you can successfully reject a car and obtain a full refund, though lesser refunds, taking account of mileage covered, may be obtained outside that period. The price you pay compared to market value will be taken into account. So if you buy a cheap car on trade terms you cannot reject it under the Act. And if you buy a cheap car (under £2,000) on retail terms from a trader, you cannot reasonably expect it to be perfect.

is this the sort of thing you mean???

Adrian
 

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how do you mean geoff.

To reject a car you have to invoke the sale of goods act, see below



You have to invoke Sale of Goods Act 1979 as modified by Sale and Supply of Goods Act 1994, contending that the supplier is in breach of contract to you for supplying a car which was not "of satisfactory quality", or did not remain so for a reasonable period of time. Appeal Court Case law (Bernstein v/s Palmerston Motors 1987) has held that the supplier must be given three chances to rectify the fault for which the goods are rejected and must have failed to do so. The goods must be returned to the supplier together with all keys and paperwork. And the supplier (in the case of a car the dealer principal of the dealership) must be sent a letter by recorded delivery detailing why the car has been rejected as not "of satisfactory quality". Case law (Rogers v/s Parrish 1987) has put a limit of 6 months on the time you can successfully reject a car and obtain a full refund, though lesser refunds, taking account of mileage covered, may be obtained outside that period. The price you pay compared to market value will be taken into account. So if you buy a cheap car on trade terms you cannot reject it under the Act. And if you buy a cheap car (under £2,000) on retail terms from a trader, you cannot reasonably expect it to be perfect.

is this the sort of thing you mean???

Adrian
To be honest I have thought long and hard about this, just to see if it will actually put any wheels in motion I mean if you are asking for your money back and you are invoking this law i am sure they cant just ignore it.
 

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534 Posts
Discussion Starter #5
delaying tactics

they have been saying since May no fix available for the radio


But its going in in January for the following and they need it a week already had it 4 days this month

Remove head lining to try and fix creak/groan in roof
fit new passenger seat base
remove dash pocket to see if radio arieal cable is fitted correctly
fix windscreen creak/rattle
reverse rearsprings to try and cure the hard ride

But are doing nothing about the other inherent faults
dual zone air con with a mind of its own
dreadful hard ride even now running with tyres at a lower pressure
(not designed for our roads)
 

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I have said before that I think they use delay tactics, the fact you have had these problems since day one and have been constantly complaining to them about it is on your side.
 
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