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Discussion Starter #1
Potsy, do you know how to remove the tailgate inner trim , I have rain leaking in to the boot and would be able to see were it's coming in , I suspect the window glass but can't confirm this !!!! :cry:
 

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gf has the car at the mo, but from memory you can start by pulling off the access panels that allow you into the rear lights - that may give you enough to see if there's water in there. Most common leak source is the window bond - but you could try putting grease all around one side of the door seal and see if you get grease on the other side.

Dealer will fix it for free, of course.
 

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Discussion Starter #3
Thanks, but like prat I have just been lay in the back of my car in the pouring rain, looking through the lamp access panel I can see water driping from what looks like trim plug pushed through the metal panel, Cant really tell if it's somthing to-do with the fixing of the lower half of the screen ! (Allthough I would have expected that to be bonded ).
I know my dealer will look at it, and it's booked in on Weds. I don't know about you but I would sooner have ago my- self. I was in the motor trade for 37 years, That may have somthing todo with me wanting to do-it my self !!!!
 

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Discussion Starter #5
Hello, I did think that I had cured the leaking in problem my self . But discovered to my horror that the boot floor was soaking wet again .
I have befreinded the guy who does the warranty claims at my dealer and he told me about the only other repair that they had done! It does involve the bond between the lower plastic part of the screen and the glass. There is a rubber trim visible at the join which on my car is loose . To repair this the whole plastic section has to be removed and because the bonding has to be cut all round the trim it renders it useless. My tame warranty guy showed me the parts , and my car is booked in to be done , ( only one day needed to effect repair )
 

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Well, I took the car in today to get the bits of the rear window glued together, so that I can get rid of the tarpaulin that adorns the boot because of the volume of water that gets shipped in bad weather. It should have been ready for collection this afternoon.

However, I got a call from the dealer to say that they had to order some clips and other bits to reinstall the trim, so the car won't be ready until tomorrow afternoon. Surely, if they book a car in for a job, they should have all the parts that are needed for the job. Or am I being particularly naive?

But perhaps its just this dealer. The service manager didn't want to book the car in when I collected it after they decided the glass needed rebonding. Apparently, he had to arrange this with a windscreen repairer. So he told me he would phone me when they were ready. They didn't. :(

When I rang back 10 days later, the story was that I was going to ring them :roll:

However, there is an upside. When I collected the courtesy car, I discovered some small print (not mentioned by the dealer) that said that any mileage over 100 miles per day would be charged at 20p per mile. As I live 45 miles away from the dealer, this means most of the mileage goes on getting home and back, not on using the car for anything useful. So at least the second day makes the courtesy car usable.

Anyway, if you would like a recommendation for a good Honda dealer in Norfolk, you'd better ask someone else because it won't come from me. I'm getting very cynical.
 

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Discussion Starter #7
Mine has been in today, Dropped it off about 8.30am collected 5 ish. The lower (plastic) part of the rear screen replaced all clips and seals, car valleted . Sorted !! I hope :lol:
 

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mike222 said:
Mine has been in today, Dropped it off about 8.30am collected 5 ish. The lower (plastic) part of the rear screen replaced all clips and seals, car valleted . Sorted !! I hope :lol:
So there are competent service departments out there. Unfortunately, Norfolk only has one. :(

No mention has been made of replacing the lower screen, just rebonding the two halves. However, if the two are bonded together, I'm wondering just what is the purpose of the rubber seal between the two halves.

Am I being told porkies? After 3 1/2 years with a Renault, I'm quite used to it. :cry:
 

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Second day, no call from dealer (Holden Honda Norwich) so I phoned to make sure the car was ready. It isn't.

Apparently the clips needed to refix the lower rear window aren't in yet, so I have the courtesy car for another day. Such is my confidence that I've extended my insurance for the courtesy car for two days. Will this be enough?

It seems that the windscreen didn't need rebonding, there were just clips missing from the lower window which need replacing.

So I'm wondering just how much time they spent two weeks ago, investigating what needed doing.
 

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OMG Just checked mine and it is leaking too :x the floor under the spare wheel is soaking.....
I can see a gap in the plastic trim where it meets the bottom part of the rear window, that must be how the water is getting in :=(
 

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Deemon said:
OMG Just checked mine and it is leaking too :x the floor under the spare wheel is soaking.....
I can see a gap in the plastic trim where it meets the bottom part of the rear window, that must be how the water is getting in :=(
I would strongly recommend getting a small tarpaulin or polythene sheet to cover the boot floor. A few newspapers on top are helpful to stop it slopping about. It really can ship a lot of water in a heavy downpour.

I didn't get around to doing it, but if I'd had to carry a real load in the boot, I'd have got some waterproof duct tape to go along the whole length of the join on the outside of the car. It might look messy, but it's better than getting your luggage soaked
 

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Got it booked in on Friday, they say they will need to keep it for a few days :shock: Hope it doesn't rain till its fixed.
I will let u know how I get on.
 

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Well, it's now the end of Day 3 in the attempt to fix my leaky rear window.

I've just phoned the dealer to check if the car is ready. It's not.

However, they are working on it but are far from sure it will be ready by 17:30. Interestingly, after the receptionist asked if i'd wait on hold while she checked with the workshop, I heard the service manager say "It's got problems ..." just before I got the hold music. She rang back far too quickly to have contacted the workshop, to suggest I waited until tomorrow.

On the bright side, the fix for the HFT problem may be out in time for them to fix that before I get the car back.

Next installment tomorrow.

Dealer is Holden Honda Norwich. Make up your own mind.
 

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Had mine in for a check up today. After a whole day of working on it, they concluded that the fitting of the boot and the actual hatch in the back is somehow misaligned. Nothing they could do about it, so had to contact another one of their servicing stations and book it in for a another day. Furthermore they had somehow managed to order the wrong bits of dash that were supposed to have been replaced today because of the scratches. :roll: *sigh* :roll:

Apparently they had to wash the car to find out where the leak was exactly, and I'd say they've done nothing but made it dirtier. Looks like they only sprayed some water over it and then let it dry in the sunlight. Couldn't even get the windshield clean with the wipers and washers. :evil:

_Might_ give them a call tomorrow. We'll see... :x
 

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Heigh Ho, the saga continues.

Went to collect the car yesterday (4th day of courtesy car, as too late to get to the dealer the day before). Found that the rear windscreen looked as though it had a few (admittedly small) glue patches at the base of the plastic lower window. It turned out that they were scratches, and couldn't be polished out properly. So it looks as though I now need a replacement lower window, which can't be done until Tuesday.

Anyway, I think that the dealer has finally got the message that I am one unhappy bunny, and seems to be taking the problem seriously at last. This to the point of them driving my car home for the weekend and collecting the courtesy car. Then they are collecting my car on Monday afternoon, and leaving the courtesy car. This is a 90 mile, 2 1/2 hour round trip, which is becoming very tedious.

I would normally have left the car with the dealer for the weekend, but my son is getting married this weekend and SWMBO explained in words of one syllable that we weren't taking him there in a car with adverts all over the side.

To be continued ...
 

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allan40alt said:
Sounds like your dealer is Nor-folking use! :wink:
To be fair to them, the window work was contracted out to a specialist windscreen company, and they do now seem to have got the message quite clearly. I'd be very happy to report back if they improve.
 

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allan40alt said:
AN, would you prefer me to remove my (in fun) comment :?:
Absolutely not. I took it the way I hope you intended. Just thought I'd un-damn them a bit as they do seem to be trying (sometimes very!) at last. :shock:
 

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:x Mine has now been at the dealer for 6 days :shock: .........Phoned today and was told it was ready BUT they have got some clips on order that are not in yet so I will need to take the car back in when they arive.......I'M NOT A HAPPY BUNNY!!!!!
 
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